I have two HP a1120n desktops in the house. The one the wife and I store documents, pics, files.... decided to gaff me off. Last night, I ran a scan of Norton Internet Security immediatly after running SpySweeper. I hit the rack after three minutes into the scan and figured I'd close everying out and start my morning GT and ARFCOM constitution. Nope............. I touched the mouse and the screen came up with a failure to start WINDOWS properly and to choose the three Safe Mode operations or try WINDOWS start-up one more time. The computer takes off with whatever choice I make and comes back the that EAT DIRT AND DIE screen of three Safe Mode and regular WINDOWS start-up choices. I was wondering if the virus definitions where corrupted and place the Norton Internet Security disk in to boot off of. After three hours and some minutes the screen showed that the C drive had been scanned along with two boot records and memory. No viruses. Still, can't get anything other than the EAT DIRT AND DIE screen. It has a 10gig recovery drive but........ I am a computer doofus. Dave S And please don't tell me to speak to some slithery voiced off-shore Indian. Can't understand a word they say if I can't also watch the lips... hard to do on the phone.