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Canon Printer Problem

Discussion in 'Tech Talk' started by Team Greenbaum, Feb 14, 2006.

  1. Team Greenbaum

    Team Greenbaum Millennium Member

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    I bought a Canon Pixma ip5200 a couple weeks ago and it has trouble printing documents that contain a high-quality picture. I'm running WinXP Pro and I'm printing on plain 8.5"x11" paper from Word 2003, using the high quality print setting. Most documents are fine but if it includes a large file-size picture, like one from our digital camera, the printer stops partway through the page, ejects the paper, and prints the rest of the document on the next sheet of paper. The printer is connected via USB, and not through a USB hub. So far Canon's tech support has been zero help, so I'm turning to the experts...
     
  2. berniew

    berniew Liberty

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    Does it work printing the same pic outside of Word?

     

  3. sushi600

    sushi600 What smells?

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    May be pointing out the obvious... but have you checked the paper size settings? Could be that a hq picture setting may have triggered a change in paper size (perhaps to a standard photo paper size).
     
  4. Tom34

    Tom34 Obama Must Go!

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    Maybe the file size of the picture, straight from the camera is too big ?

    Maybe try "shrinking" the file size of the picture with PhotoShop Elements or a similar program ?
     
  5. Team Greenbaum

    Team Greenbaum Millennium Member

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    >Does it work printing the same pic outside of Word?
    Not sure. I'll have to give that a try.

    >have you checked the paper size settings
    Yep. I've used plain 8.5"x11" and glossy 8.5"x11", and both failed.

    >Maybe try "shrinking" the file size of the picture with PhotoShop Elements or a similar program ?
    That allows it to print, but it defeats the purpose of using a large-sized, detailed image in the first place.
     
  6. David_G17

    David_G17 /\/\/\/\/\/\/\/

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    When you do a "print preview", does it show the image on two pages or one?
     
  7. Pistol

    Pistol Patriot Member

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    In addition to checking the Page setup/preview menu in Word, make sure the margins on the page are not too tight for image.

    BUT--When I print just photos, I usually use some type of Image manager from the camera or printer - or a photo suite (like Arcsoft, photoshop, etc) and not Word, unless I want to size it into a doc.
    Word is not a good way to go if a good photo is all you want.
    YMMV, but I have logged many hours using MS Office.
     
  8. Team Greenbaum

    Team Greenbaum Millennium Member

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    Print preview looks good. Not only that but I just had a problem printing a text-only document as well.

    I've updated the drivers and swapped in a new USB cable. If that doesn't do it, I'm taking it back to the store.