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Call Center Conversations

Discussion in 'The Lighter Side' started by Glockrunner, Apr 6, 2009.

  1. Glockrunner

    Glockrunner HOOYA DEEPSEA

    Joined:
    Sep 10, 2001
    Messages:
    4,270
    Likes Received:
    13
    Location:
    SC
    (Note: I don't have a clue if these are real, but I can
    imagine they might be.)



    Customer: 'I've been ringing 0800 2100 for two
    days and can't get through to enquiries, can
    you help?'.
    Operator: 'Where did you get that number from,
    sir?'.
    Customer: 'It was on the door to the Travel
    Center'.
    Operator: 'Sir, they are our opening hours'.
    ---------------------------------------------------------------------------------
    Samsung Electronics

    Caller: 'Can you give me the telephone number
    for Jack?'
    Operator: 'I'm sorry, sir, I don't understand who you
    are talking about'.
    Caller: 'On page 1, section 5, of the user guide
    it clearly states that I need to unplug the fax
    machine from the AC wall socket and telephone
    jack before cleaning. Now, can you give me the
    number for Jack?'
    ----------------------------------------------------------------------
    RAC Motoring Services

    Caller: 'Does your European Breakdown Policy
    cover me when I am traveling in Australia ?'
    Operator: ' Doesn't the product name give you a
    clue?'
    ----------------------------------------------------------------------

    Caller (enquiring about legal requirements while
    traveling in France ): 'If I register my car in
    France, do I have to change the steering
    wheel to the other side of the car?'
    ----------------------------------------------------------------------
    Directory Enquiries

    Caller: 'I'd like the number of the Argoed
    Fish Bar in Cardiff please'.
    Operator: 'I'm sorry, there's no listing. Is the
    spelling correct?'
    Caller: 'Well, it used to be called the
    Bargoed Fish Bar but the 'B' fell off'.
    ----------------------------------------------------------------------

    Then there was the caller who asked for a knitwear
    company in Woven.
    Operator: 'Woven? Are you sure?'
    Caller: 'Yes. That's what it says on the label;
    Woven in Scotland '.
    ----------------------------------------------------------------------

    On another occasion, a man making heavy breathing
    sounds from a phone box told a worried operator:
    'I haven't got a pen, so I'm steaming up the
    window to write the number on'.
    ----------------------------------------------------------------------

    Tech Support: 'I need you to right-click on the
    Open Desktop'.
    Customer: 'OK'.
    Tech Support: 'Did you get a pop-up menu?'.
    Customer: 'No'.
    Tech Support: 'OK. Right-Click again. Do you
    see a pop-up menu?'
    Customer: 'No'.
    Tech Support: 'OK, sir. Can you tell me what
    you have done up until this point?'.
    Customer: 'Sure. You told me to write 'click'
    and I wrote 'click''.
    ----------------------------------------------------------------------

    Tech Support: 'OK. In the bottom left hand
    side of the screen, can you see the 'OK' button
    displayed?'
    Customer: 'Wow. How can you see my
    screen from there?'
    ----------------------------------------------------------------------

    Caller: 'I deleted a file from my PC last week and I
    have just realized that I need it. If I turn my
    system clock back two weeks will I have my file
    back again?'.