My mother-in-law is having some problems with her computer, and called me looking for help. I don't know what to tell her, so I turned to you all for some advice. She says that everytime she attempts to type a URL in her address bar, she gets redirected to some search page (it says "Search4" and has a search box along with a bunch of links you can click on to search for popular topics), but the address bar shows "about:blank". The a pop-up ad shows and says "Your computer has been infected by Spyware". It wants you to click on the window and it's an ad for some paid spyware removal (supposedly) program. Neither window would allow her to right click and check the properties to get the actual address. She claims she ran Spybot S&D, a virus check, and Ad-Aware,.......but no luck. I haven't actually gone to look at her computer, so this is just what I've been told over the phone. Any advice as to what to look for when I do?