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Botachtactical.com cost me $60

Discussion in 'Smart Shopper' started by 223guy, Dec 26, 2006.

  1. 223guy

    223guy

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    I have always heard others complain about botac.com aka botachtactical.com. I have been doing business with them from time to time for the last 4 or 5 years. Over the years I have spent probably a grand or so with them. Most of the time I have been happy with them. Once in a while they would send me something that was wrong. One time they sent me the wrong flashlight carrier. The one they sent me worked but wasnt the one that I ordered. No big deal. I can live with small mistakes like that.

    Then last year I ordered some 5.11 pants and shorts when they notified me that they were backordered I ask them to cancel the order. Three or four months later I get a call about 9pm and it was botac asking if I wanted them to fill my 5.11 order. I figured it wouldnt hurt and I happened to have the money in the bank so I told them to send them. It never hurts to have more 5.11 clothes especially when you wear them almost everyday.. The point is atleast they called me on that one. I should have known things were going wrong at botac after that happed.

    At the end of October or beginning of November I attempted to order some Glock mags from botac. I completed the order process and after a while I checked my email and there was no confirmation. The next day, still no confirmation. I checked my bank account everyday for a few days and they didnt debit me. So I figured my order didnt go through and placed an order with CDNN sports for my magazines. They are a great place to do business with by the way. Anyway, out of no where on December 20th botac bills me for the magazine order and sends me the magazines causing my bank account which was already low from Christmas shopping to bounce 2 debits, which my bank covered at $30 per. It had been at least 6 weeks since I tried to place the order with botac and now they were filling it with no confirmation during the Christmas shopping season. I tried to call them the day they debited me but as usual there was no customer service available. I left a message as instructed and never received a call back. I emailed customer service, once again to no avail. Their customer service is non existent.

    Bottom line, I will never spend my money with botac.com or botachtactical.com again and I urge any of you that work for your money and cant afford to just throw away $60 not to either.

    John
     
  2. DaisyCutter

    DaisyCutter

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    I would've recommended finding out the nature of your initial order before making others, especially when you're running th erik of going overdrawn.

    If you harass your bank enough, they may waive the fees.
     

  3. RWBlue

    RWBlue Mr. CISSP, CISA CLM

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    Sounds like another reason to USE A CREDIT CARD vs. a debit card. If you had, then you would have a way to get back at them.
     
  4. JinVA

    JinVA

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    Always use a credit card.

    You have the RIGHT to dispute any wrongful charges made to your card - make sure you don't pay the charge, and make sure you inform your credit card people. Then your CC people go after the merchant and get the money back.

    For debit and bank transfers, your bank decides if they want to pay the merchant. Once you authorize something, you're out of the loop and cannot stop it.
     
  5. switch625

    switch625 S. S. Squirrel

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    Never use a debit card.