Back in October I had ordered 500 bullets from them for my Smith 500 Magnum. By the way, you can't beat their price on these ($65 delivered!). I haven't had much shooting time, and only recently got around to playing with them. I'm looking at the box today, and it just didn't look like there were 500 bullets in there. Sure enough, I count them and there's only 242. Super. I place a call to Berry's, expecting a "Yeah, sure, tough luck" response. After all, it's been over a month since they shipped them and it's my first order with them. Willy takes my info and confirms my order. "Is there clear tape around the packing box?" he asks. There is. "Great, sounds like UPS damaged it and tried to fix it up. They don't allow us to file a claim after this long." At which point I think, yeah Perry you screwed yourself again. "We'll file the claim and see what happens," he says. "In the meantime I'll ship out the bullets you didn't receive, no cost of course." That's awesome! Please don't hesitate to do business with these people. The bullets are first rate, and so is their service. I'll be back for more.