Not every interaction with any company is ever 100% perfect/good. And as we all know you can run into a bad rep at any company. Anyone can have a bad day or handle a call wrong or just be a bad rep. What company or companies have given you bad service, did you ever go back and did they make things right when you complained. I cant stand Comcast, Clear Wire, Chase, Sirius/XM Satellite Radio. I gave them a chance to make things right and they ran me around (blah blah blah every customer is important) and didnt live up to their promise and Im never going back. At least Comcast did try but Chase didnt give a "beep".