I have a very good friend who is a disabled USMC Korean war vet. He had an attempted home invasion recently and the Cherokee County Sheriff advised him to get a weapon. My buddy has small hands and a piece of finger missing on his strong hand. Pannells Firearms sold him a used Taurus PT92 for $400 in December. He couldn't even get his hand around the double stack grip and was afraid to shoot it. We took it back today and asked if they would trade it for a used like-price single stack pistol. Not only did they say no, but the salesman told me he wasn't really a salesman, just an "order taker". The best the manager would offer was $200 on a trade in. We ended up down at Nick's, where they gave him a great trade in and good deal on a new .380 Bersa. Its not the best defensive weapon, but he is confident with it and can handle it safely. Even with all the physical problems, that old guy still shoots like a Marine! I don't normally mention the name of a shop, but I thought that Pannells could have treated a disabled vet with a little more compassion.