Short version: I paid Apple to break my stuff and give a sales pitch. Long version: Last week I attempted to update my Ipod touch to the latest version of the firmware. I paid the $5 to download the firmware and attempted to update when the device crashed and indicated it needed to be restored. I tried several times to do so before going to the local Mac store and having them do it which worked fine. Upon returning home I again tried to update and was met with the same results. I reinstalled Itunes and attempted a restore again and gave it a final shot. This time the device didn't need to be restored. It didn't do anything. The Ipod; not the restore. It was now dead. The thrice cursed Vista which had been restored to my computer for the exact purpose of Itunes now recognized only a device. A few days ago I tried hooking it to a friends MacBook. Nothing. Today I tried the Apple store. After waiting among the Ipad hypesters and hearing about the magical and revolutionary new device, I was seen by one of the trainers. After examining the device and trying a basic firmware restart he looked up the serial number to determine it to be out of warranty and started a sales pitch about repairing the cracked display for only $119. The display was and is a months old non issue. I informed him I don't need a hardware solution to a firmware problem and asked what could be done for the problem that I had. He went into another sales pitch. I asked him why the hardware problem would take months to manifest and only do so immediately after I attempted to update to a later version of the firmware. He replied that he's seen strange things with computers and the only options were those laid out. I thanked him for his time and left. Tommorrow I'll be writing an email to Apple to inform them of this. I know it's kind of a weak rant but it's all I've got now. Does anybody have any ideas for dealing with Apple?