AOL Pie By: Seth D. Palmer Original: "American Pie" (Don McLean) A long, long, time ago I can still remember when I dialed up their help desk lines. And I knew if I had the chance They could make my modem dance with chats and GIFs and silly pick-up lines. But Help Desk phone calls made me shiver with every busy they'd deliver. Bad news on the front page A 19-hour outrage. I can't remember if I cried When I realized that Steve Case had lied. But something touched me deep inside The day the service died. So bye bye to Amer'ca Online Drove my modem to a domain and it's working just fine. And good old geeks are cheering users offline Saying this'll be the day that they die. This'll be the day that they die. Did you write the book of TOS Will you send your password to PWD-BOSS If an IM tells you so. And will you believe the Motley Fool When he tells you that the service rules And can you teach me how to Web real slow? Well I know you sold the service short Cause I saw your quarterly report. Steve Case sold off his stock It fell just like a rock. It was a crazy, costly high-tech play As they slashed away at what subscribers pay And half their users went away the day the service died. So bye bye... Well for two days we've been on our own And dial-ins click on a rolling phone But that's not how it used to be When the mogul came to Virginia court With an OS icon and a browser port And a desktop that looked like Apple III. And while Jim Clark was looking down The mogul stole his thorny crown The browser war was turned. Mozilla...was spurned. And while Steve left users out to bond With hosts unable to respond 6 million newbies all were conned the day the service died. So bye bye... Da Chronic ducked their software guards And stole a million credit cards To use accounts he'd gotten free. And so Steve Case went to the FBI and he told Boardwatch* a little lie That hackers wanted child pornography * But while Steve Case was looking down The hackers pulled his e-mail down They put it on the net. He can't be trusted yet! And while user cynicism climbs At sign-on ads and welcome rhymes They scan their e-mail for "Good Times" the day the service died. So bye bye... Helter-skelter billing needs a melter The lawyers filed a class-action shelter Eight million in lawyer's fees. But it looks like some attorney jibe an hour if they resubscribe. To a service marketed for free Well I KNOW you're raking in the bucks Cause I'm reading alt.aol-sucks. "Until we bless the suit The settlement is moot." "If AOL treats you like the Borg Then visit aolsucks.org Before some router pulls the cord..." the day the service died. So bye bye... Bill Razzouk, the head-to-be sold off his home in Tennessee And headed for a 4-month end. Was he sad or just incensed when Case offered him his thirty cents. Billing is the devil's only friend. But as I read him on the page My hands were clenched in fists of rage. No "Welcome" born in hell could ring that chatroom bell. And as chat freaks cried into the night CompuServe read their last rites. I saw Earthlink laughing with delight the day the service died. So bye bye... I met a girl in Lobby 9 And I asked her if she'd stay on-line. But she just frowned and looked away. And I went back to the Member Lounge To see what loyalty I could scrounge But Room Host said the members went away... And on the net the modems scream At faster speeds and data streams. And not a tear was spoken. The hourly fees were broken. And the three men that I hated most Ted, and Steve, and Razzouk's ghost They couldn't dial up the host The day the service died.