Perhaps, but perhaps not in regards to their CS. Certainly we hear from a few folks that had a negative experience, and that's a good thing. How often does someone take the time to report a positive experience? And how often does someone report a negative experience that really wasn't a negative experience at all? I refer to the guy recently that went on a rant about how Taurus and their CS sucks but then we found out he broke his own gun and Taurus still fixed it on their dime including shipping. So really, that wasn't the negative experience it was made out to be and in this case was actually a feather in the cap of Taurus. A few folks think that I only sing the praises of Taurus. Again, never been true and those that are honest will know I talked good and bad about them over the years just as I have with pretty much any company including Sig, Glock and HK. I will point out the good and zero in on the bad. But any interwebz reports have to be taken into full context. Comments, opinions and experience need to be looked at critically. Does the person saying Taurus (or Glock or Sig or whoever) sucks even have one? As I've said all along, someone that hasn't even held a Taurus in their hand in more than a decade, or hasn't owned or shot a particular model in question really has nothing to say (good or bad) about it. Not anything with any validity to it anyway. That isn't meant to be harsh or a dig at anyone, but it's common sense. If a person doesn't have current experience with the current Taurus company (good or bad) then I could really care less about what they have to offer by way of comment. I want to hear from folks that actually have a particular pistol or at least have shot it. And I want to hear their experiences (good and bad). Like our recent member that had an issue with both a G2 and a G3, I want to hear about it. I want to see if it's a one-off or something that develops into a widespread issue. If it's a one-off then so be it, happens to all the companies. If it's something that we start to see more of them I want to see that as well because I own a G3 and want to keep an eye on possible issues. As for CS, as stated, some will have a great experience and some won't. Good to hear both reports.