I called for the third time yesterday about my Gen 3 Glock serial RXA about the infamous eratic ejection. The pistol does not have any other issues so I was iffy about whether to do it or not. I tried to get him to send the new ejector to a nearest Glock gunsmith and he said the new ejector was for the Gen 4 and I would have to send the pistol to them. I ask if I had to pay the postage since it was under warranty and he said he would email me a label. It got picked up today so it will be ineresting to see what they do. I am very satisfied with the service so far, I just hope since going through the hassle that it comes back perfect. I will keep everyone posted when it comes back.