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An IT professionals honest view of work.

Discussion in 'Tech Talk' started by geminicricket, Oct 12, 2006.

  1. geminicricket

    geminicricket NRA Life member

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    The names of the innocent have been removed.

    The following communication came to me in reply to my having sent
    an email to him telling him to disregard a previous request.

    His reply captures the true drama of life in the high tech world of IT.

    -------------------------------------------------------------
    Hey Thanks! Sorry for not getting back to you yesterday. I have quite
    a few tape load requests piled up and have been avoiding them. I need
    to hook some old tape drives back up to my system which involves
    climbing under my desk, finding cables, finding terminators, going to
    Walmart for a electrical strip, rebooting my system, fighting scsi id
    problems, coughing and sneezing from the dust..... I love my job!
     
  2. KG4IDA

    KG4IDA

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    That's not far wrong. I work as a systems admin for a large engineering organization. I am also the pc support of last resort (more on that in a minute). I have 19 servers and a user community of about 400. There are five of us in all to manage everything. We are a union shop for all maintaince. Current response time from them for non-critical calls is 6-8 weeks. For critical it is 1-3 weeks. That means if it needs done it gets done (by us). The most difficult thing I find is being required to carry out management directives when the user community isn't onboard IE, "Hi, I'm here do change the Email system you use" or "No, you can't use WordPerfect any more, yes, I know you liked it". Also, because a user is smart it doesn't mean they are computer literate. I have several users that think logging off means hitting the power button. I have had to reclone drives several times for one of them but he still does it. Why, because he doesn't have time to do a proper power down. Also, I had one user that ran out of disk space because he had 80gb of mp3's and other non work related files. He asked if I could remove some work related software so he could have more room (I told him no) or, could he put his mp3's on the server. Management willing to enforce their own policies would take care of a lot of this but they won't. It is not always like this of course but "management by crisis" takes it's toll on you. Finally you are never really off unless you are out of the area and cannot be reached. A really good day is a day when nothing breaks that you have to fix and no irate user calls your bosses boss because he doesn't like something you did. On the up side, sometimes you get to play with some really neat hardware and I still enjoy some problem solving detective work.
     

  3. NetNinja

    NetNinja Always Faithful

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    hmm well maybe since he has so many tape log requests to fill maybe he would do his job and have that old backup scsi tape drive permanatly hooked up. Just have the power off.

    Scsi ID number? try using 5. since most Scsi Devices are probably running on 0 or 1.

    Clean your cube and stop playing WOW all day.

    lol lazy admins. It's no wonder they average salary for an Network admin is 35k here in Atlanta. :)
     
  4. Blitzer

    Blitzer Cool Cat

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    My doctor told me my job at COMPAQ would kill me if I continued to stay there, a meger and downsizing took care of the problem!:supergrin:
     
  5. David_G17

    David_G17 /\/\/\/\/\/\/\/

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    disconnect the power-switch wires which go from his computer case to his motherboard.
     
  6. Glock Bob

    Glock Bob Snack Attack!!!

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    Or he could just change the setting "When I press the power button on my computer:" under Power Options (Control Panel) Advanced tab to "Do Nothing". Then clean up all the non-work-related files and lock the system down with DeepFreeze.
     
  7. HAVOC

    HAVOC Remember CLM Millennium Member

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    Not neccessarily. Depends on the machine. Some, especially those with a few miles, have a BIOS setting about what to do with the power button. They can be set to power down the board RIGHT NOW, and Windows has no say in the matter, it just dumps the power rails.

    But on any properly configured PC, with any recent, power management aware flavor of Windows, pushing the power button simply initiates an orderly system shutdown, the same as if you had made the needed clicks to tell Windows to shut down. You generally have to hold down the button (usually for 4 sec) to force a hardware power down. If you have users doing that as a matter of course, replace their PC with an abacus or sliderule, they're too ignorant to be in possession of high technology.

    I'm only the PC guy at work because I know it, not because they pay me to do it, I do have a day job, too. I play mp3s on the office machines. From my personal external hard drive. It's a small thing, but I can't imagine that a corporation would be happy to have their IT structure torn limb from limb and face HUGE fines because one of their users had 80GB of unlicensed music on one of their production machines. The guy that asked to remove BUSINESS software from his BUSINESS machine so he could have more mp3s wouold have been found to have a hard drive full of illicit material (pr0n is usually good here) in his 'net cache so his shennigans would be closely watched, if he was allowed to stay employed. Jackass.
     
  8. JVMHGF

    JVMHGF NRA Life Member

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    You have NO idea unless you've worked in IT.
     
  9. KG4IDA

    KG4IDA

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    Forgive me, I was not clear. The user who was hitting the power button was hitting the power button on the power strip that his PC and monitor were plugged into. The real problem where I work is that IT is seen as a service not a product. The Users are the product and bring in money. IT is just something that costs overhead dollers. IT is needed but it is not a priority. Still, even with all the headaches, IT has been a good field for me (till now). I am back in school however working on something that will hopefully provide a Microsoft free future (yes, I know Linux would do that too but it is still IT). I just dont want to be 60 and still working on a new MS cert every couple of years.
     
  10. HAVOC

    HAVOC Remember CLM Millennium Member

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    What a clown... consider wiring the 120V to the OUTSIDE of the switch? Just wiring around the switch would work too.

    IT is just overhead, but when the productive users go out of their way to screw things up, it becomes a bigger overhead. Considered just changing employers instead of careers? Maybe just the short term... that place is screwed up if there's no one in management standing on these yahoo's necks.
     
  11. bill clancy

    bill clancy

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    Whiners all! I have six ultrium2 drives spinning all night. Fifty + tapes a week, & I'd better not miss a hitch. IT work is tough and not for the 9-5 type with thin skin. If I had a skill where I could make as much and get out...I'd leave skid marks. The curse of the specialist. I've been at it since the mid 80's.