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Ameriglo selling used sights as new...

Discussion in 'General Glocking' started by 24601, Nov 15, 2012.

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  1. 24601

    24601

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    so decided to recently try out a set of ameriglo i-dot pros as i felt that they would suit my needs better....i ordered a set directly from the ameriglo website....got the package a few days later and it's been laying around since i've been a little busy....

    tonight, after stepping in a pile of dog ***** while walking my puppy and tracking it through the house unknowingly, i decided to cool off by doing some gunsmithing (after mopping the floors of course :steamed: )

    sight pusher - check
    loctite - check
    new sights - check

    i opened up the package and glanced at the sights....i noticed that the front sight had a small scratch across the top....wtf? then i looked underneath and saw what looked to be buildup of dirt/grime....then upon closer inspection, i saw that even though one side of the front sight was nice and clean, the other had residual loctite still stuck around the edge....the rear appeared to be 'new'....

    now i'm not anal about things...life is too short for that....and it's not like this will affect the performance of the gun....but it's the principle of the thing....i paid for NEW night sights and that's what i expected....it's not like i went on ebay to try and save a buck....the pictures are fuzzy because my camera on my phone doesn't have a macro setting, but you can still see what i'm talking about...i'll be calling them first thing in the morning...i just needed to vent :steamed:

    [​IMG][​IMG][​IMG][​IMG]
     
  2. SJ 40

    SJ 40 Deplorable,Clinger

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    I would call them,I suspect a mixup. I have a couple of sets of their sights and have never received anything other than new sights from them,I'm sure they will make it right for you. SJ 40
     

  3. INEEDMILK

    INEEDMILK

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    this is totally unacceptable
     
  4. dsa1115

    dsa1115

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    I can tell you right off the bat that your front sight is not new. Looking at the date code on the sight in the photograph, that sight was manufactured in 2009. If the sights were a recent purchase it's quite clear that front sight is 3 years old.
     
  5. 24601

    24601

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    thank you for catching that....i was wondering what that 09 meant....these sights were bought last week....

    now i'm even more pissed....:steamed:
     
  6. dsa1115

    dsa1115

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    Yeah....that 09 code on the Trijicon is the year of manufacture, and the reason it's dated is because of the warranty. Think the green lamps I believe are warrantied for 12 years. Just send it back and I'm sure they'll make it right.
     
  7. dkf

    dkf

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    I would not be surprised if they just send you out a new set of sights on the spot. E-mail them and send pics. They answer their e-mails.
     
  8. 24601

    24601

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    i know mistakes happen....oh well...some days you're the dog and some days you're the fire hydrant....
     
  9. kodiakpb

    kodiakpb

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    You say that you got i-Dot Pros? That looks to be a standard height front sight (ie. to be used with factory height rear sites).
     
  10. kodiakpb

    kodiakpb

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    Here is the front sight height on my 19 (i-Dot Pros): Not sure what weapon you have but I'd ask them about it when you call.

    [​IMG]
     
    Last edited: Nov 15, 2012
  11. Glock!9

    Glock!9

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    I know them personally, just call and I am certain they will make it right. Report back.
     
  12. USMCsilver

    USMCsilver Boat Life ©

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    Tagged

    Sent from my SCH-I800 using Tapatalk 2
     
  13. NCHeel

    NCHeel

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    Does the packaging show the date of manufacture? Wondering if someone is trying to swap out sights every couple of years. Order new sights and put old sights in new box and return to Ameriglo. If returns dept. misses it then the guy gets away with it. If they catch it he plays stupid and says that is what you sent me.
     
  14. kodiakpb

    kodiakpb

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    I've ordered quite a bit from Ameriglo. I may be wrong but I believe they package them based off the combinations you order...in other words they are not pre-packaged. Example, I ordered a complete set before with an extra front sight and they were all in the same package. This looks to be a simple mistake in packaging.
     
    Last edited: Nov 15, 2012
  15. 24601

    24601

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    https://www.ameriglo.net/catalog/sights/pistol-sights/glock/night-sights/complete-sets/i-dot

    i ordered gl-204

    for some reason, they say that i need those for my 32c...i thought my 357 would be in the same category as all the other 9mm, 40s...i'm still confused about it as all the other sights i've owned from various manufacturers lump 9, 40, and 357 together for one category of sight heights, and 10mm and 45 for the other sight heights....

    i'll clear this up on the phone tomorrow and post and update...
     
  16. 24601

    24601

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    just checked...nothing on the package for date of manufacture...
     
  17. kodiakpb

    kodiakpb

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    Hmmm, yeah not sure how accurate the pics are on the website, but even the gl-204 front sight looks to be the same height as the one for the 19. It's definitely taller than the pic you posted. Curious to see what they say tomorrow.
     
  18. 24601

    24601

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    well, last night while we were discussing this on the forum, i went ahead and emailed them about the issue....i was surprised to get a reply sent around 1045pm from them (my email client wasn't open at the time so it was about 1140pm by the time i saw the email)....apparently, they didn't make the idot pros in 09, but they did have a prototype that year....and due to a mixup, i was the lucky winner of their prototype lol....at the crack of dawn today, Rick C. from ameriglo emailed to tell me my replacement is being shipped today....

    i'll still call them shortly to inquire about the sight height thing though...

    so far, their customer service seems top notch as i don't know of any company that would bother to reply to customer inquiries after business hours...thanks again Rick....
     
  19. AmeriGlo

    AmeriGlo

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    We are not sure of how a customer received that front sight from us. Our .220" ProGlo front was not sold commercially until late 2010. That sight looks like an early prototype. A replacement will be sent today. To receive quickest service we suggest contacting us directly if a problem occurs.
     
  20. lethal tupperwa

    lethal tupperwa

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    this is what happens when you deal with the best.

    If there is a problem, They take care of it promptly

    or sooner.
     
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