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Acer Comuter User - Question about Acer Recovery Software

Discussion in 'Tech Talk' started by pascal, Jan 17, 2010.

  1. pascal

    pascal

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    Hello,
    I have a 5 year old SA80 Acer desktop. It has some sort of Acer recovery system that is running all the time. I've never used it. Has anyone gotten the experience. I know to reinstall Windows it wipes your drive of everything. Is it useful, can I delete it? Thanks for any help.
    pascal
     
  2. GIockGuy24

    GIockGuy24 Bring M&M's

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    How to use Acer eRecovery

    Q: How to use Acer eRecovery

    A:

    Note: These steps will return the system to the original factory installation including all factory installed drivers and applications.
    Back up all data prior to using this procedure.

    1. Plug in the AC adapter and battery.
    2. Turn the system on
    3. Immediately, press ALT on the keyboard and start tapping F10.
    Continue holding ALT and tapping F10 as the unit boots up.
    4. A screen stating "Starting Acer Erecovery" should appear.
    (Release ALT and stop tapping F10 at this point)
    5. There will be 4 options:
    1. Restore system to factory default
    2. Restore system from user backup
    3. Restore system from cd/dvd
    4. Exit

    Restore system to factory default

    1. Enter the password created when eRecovery was first started.
    2. Read the on-screen warning and choose Yes.
    3. Click Next. The recovery process will start.

    When recovery is complete the system will re-start and will need to complete the setup of Windows.
    When setup is complete a process will clean up the recovery files.
    Please be patient as this process can take 5-10 minutes or longer.


    Restore system from user backup

    1. If you have created a user backup, this option will be available.
    2. Select the backup file you wish to restore
    3. Follow the prompts

    When recovery is complete the system will re-start and will need to complete the setup of Windows.
    When setup is complete a process will clean up the recovery files.
    Please be patient as this process can take 5-10 minutes or longer.


    Restore system from cd/dvd

    1. If recovery cd/dvd's were created, they can be used to restore the system.
    2. Insert disc 1 and follow the prompts.

    When recovery is complete the system will re-start and will need to complete the setup of Windows.
    When setup is complete a process will clean up the recovery files.
    Please be patient as this process can take 5-10 minutes or longer.
     

  3. GIockGuy24

    GIockGuy24 Bring M&M's

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    Recovery media and Restoring a system to factory load

    Q: Recovery media and Restoring a system to factory load

    A:

    Acer systems ship with eRecovery Managr, which facilitates the creation of Recovery media (CDs or DVDs) so the system may be restored to the original load in the event of unrecoverable issues.

    How to Make Recovery Media

    1. Click on Start, then All Programs, then Acer Empowering Technology.
    2. Click on Acer eRecovery Management.
    3. If prompted to create a password, create a password and hint.
    Do not lose this password.
    If asked for a password, enter the previously set password.
    4. When the Acer eRecovery Management loads, click the button labeled Burn Disc.
    5. Click Create Factory default disc.
    6. Follow the instructions and put in the required Blank DVD or Blank CD media to make a set of Recovery Media Discs.

    How to Recover your system from within Windows

    1. Click on Start, then All Programs, then Acer Empowering Technology.
    2. Click on Acer eRecovery Management.
    3. If prompted to create a password, create the password and hint
    Do not lose this password.
    If asked for a password, enter the previously set password.
    4. When the Acer eRecovery Management loads click the button labeled Restore.
    5. Click on Restore system to factory default.
    6. The unit will restart and start the restore.
    It should state "Please wait a moment..." with the Acer logo in the upper left hand corner.
    7. At the eRecovery Management menu it will ask you how to restore.
    Click on the restore option you would like to use.

    How to recovery your system from bootup

    1. Locate the Alt key, to the left of the space bar, and F10, on the top row of keys.
    2. Power the system on.
    3. When the system is powered on, tap the Alt and F10 keys together at the same time when the Acer splash screen appears.
    It should state "Please wait a moment..." with the Acer logo in the upper left hand corner.
    4. At the eRecovery Management menu it will ask you how to restore.
    5. Click on the restore option you would like to use.
     
  4. GIockGuy24

    GIockGuy24 Bring M&M's

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    FAQs on HDD size and HDD partitions of Acer computers

    Q: FAQs on HDD size and HDD partitions of Acer computers

    A:

    The following information applies to units built 2006 and later.

    Q) Why is the C: drive only approximately half the advertised HDD size?
    A) Most Acer HDDs are split into two partitions or two virtual drives (C: and D:).
    Each virtual drive is approximately 1/2 of the size of the actual drive.

    Q)Why is the sum of the C: and D: drive still less than the advertised size?
    A) There are 2 reasons.
    1) When the computer ships from the factory, Acer uses some of the HDD space to store a compressed backup copy of the software loaded at the factory.
    This backup copy is stored in a 3rd partition* on the HDD.
    This 3rd partition* can be accessed by the Acer eRecovery software and used to reload the HDD back to factory original condition.
    The 3rd partition* is approximately 3-5 GB for Windows XP and approximately 9-10 GB for Windows Vista operating systems.

    * Many programs cannot see or report the size of the 3rd partition. Therefore, it is also referred to as a hidden partition.

    2) Giga is a prefix that traditionally means 1,000,000,000.
    However, in the "binary" counting system of computers, Giga is a prefix that means 1,073,741,824.
    1,073,741,824 = 1024 x 1024 x 1024 = 2 to the power of 30.

    Many software programs calculate the size of the HDD using the computer definition of Giga Bytes or 1,073,741,824 bytes.
    HDD manufacturers calculate the size of their HDDs using the traditional definition of Giga Bytes or 1,000,000,000 bytes.
    Acer has chosen to list the size of the HDD the same way that the HDD manufacturers do.
    Therefore.....
    160,000,000,000 byte HDD = approx 147GB**
    250,000,000,000 byte HDD = approx 232GB**
    320,000,000,000 byte HDD = approx 298GB**
    400,000,000,000 byte HDD = approx 373GB**
    ** Windows HDD properties view lists the HDD size both ways.

    Q) Is there a way to remove the D: partition or the hidden 3rd partition and just have one partition?
    A) Acer does not offer a utility to remove the partitions.

    Q) If the system gets a virus or the HDD fails, will the files on the D: drive be safe?
    A) Any HDD failure or HDD virus has the potential of effecting the files on the D: drive.
    Remember, the D: drive is not a physically separate drive. It does not provide additional protection against hardware or virus related failures.

    http://support.acer.com/acerpanam/desktop/0000/Acer/AspireSA80/AspireSA80fql.shtml
     
    Last edited: Jan 17, 2010
  5. pascal

    pascal

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    Thank you Sir,
    I bookmarked that site and it looks like I'll be snooping around on it for a while. Hummm only owned it 5 years.:whistling:
    pascal
     
  6. StuntPilot

    StuntPilot

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    I have an Acer 1410 Laptop, and upgraded from Vista to Windows 7. I erased the recovery partition, and reformatted the entire drive. This got me back an extra 10GB of space that was used by the recovery partition.

    Now I use Clonezilla or Macrium to take an image of my hard drive, and save it to an external USB drive.

    http://www.macrium.com/reflectfree.asp

    http://clonezilla.org/
     
  7. pascal

    pascal

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    Hello StuntPilot,
    Thank you for the alternatives. Been using DVD backup and it is becoming a pain. What I want to do is a complete reformat and reinstall. Unfortunately Acer doesn't have the OS separate during its recovery process, I don't think and I don't have a separate OS to install. Then I can just reinstall my backup programs and update everything, bring over my data and be done. An external drive sounds faster than 3 DVD's for my pictures alone. Thanks for the ideas.
    pascal