I am not really fond of people who complain about how they were done wrong because someone else didn't bend over backwards to fix a mistake the complainer made. But I think there are limits. There are minor goofs and there are entire shrines to idiocy and incompetence. So, a rant. You be the judge. I ordered a new-fangled Nexus 7. I made a little mistake, though, and I put in the wrong zip code. I made a mistake. But an easily correctable one. It shouldn't be a problem, because Google and UPS both have databases to check city, state, and zip combinations. Except for some reason Google accepted my address and UPS accepted shipping to an invalid zip code. That's amateur hour, technically speaking, but whatever. It shouldn't be a problem, because they have an otherwise valid address. Nope. They deliver it to the destination facility for the wrong zip code. By this point I'm not getting it on time, but I made a mistake, so whatever. Aside from the delay, it shouldn't be a problem, because they have my contact information to handle such things. Except that instead of contacting me, they ship it back to Google. This is the point I find out something is wrong, since I'm stalking the tracking number. All of the above immediately occurs to me and I'm pretty aggravated, but it shouldn't be a problem, because I can have UPS redirect the package. Over the phone, UPS tells me that they can't change the address prior to the first failed delivery, nor can they change it now. It takes a UPS representative noticing me griping on Twitter to tell me that Google has blocked change requests for their shipments. Fine, I understand. It shouldn't be a problem, because I can contact Google to make this change. As it turns out, I'd already been on the phone with Google after holding for an hour. He checks the tracking information and verifies the issue and tells me that... They won't fix the destination address for me. Instead, all they can recommend I do is order another and it should ship within the week (edit: he was wrong, it would be a month for the model I ordered). OK, that's disheartening, but it's just delayed gratification. It shouldn't be a problem, though, because I'm getting a refund, right? And I sure am getting a refund. Within two weeks of the return arriving. I goofed. I don't expect things to go perfectly. But there are so many levels of incompetence here I'm pretty steamed. I was really looking forward to it, but if it weren't ultimately meant to go to someone else I wouldn't be ordering another. I'm tempted to find something else, anyway. This kind of idiocy should not be rewarded with my money.