close

Privacy guaranteed - Your email is not shared with anyone.

windows crash report, what does it mean?

Discussion in 'Tech Talk' started by Gulfcop, Sep 30, 2010.


  1. Gulfcop

    Gulfcop
    Expand Collapse
    Glockaholic

    Joined:
    Feb 11, 2004
    270
    3
    Location:
    Texas
    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033

    Files that help describe the problem (some files may no longer be available)
    Mini093010-01.dmp
    sysdata.xml
    Version.txt

    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

    Extra information about the problem
    BCCode: d1
    BCP1: 83317505
    BCP2: 00000002
    BCP3: 00000008
    BCP4: 83317505
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1
    Server information: c54a3e71-0535-418d-beff-93e5cdb35303

    I have been getting crashes to blue screen more and more. I have no idea what is causing this. Any ideas?
     

    Wanna kill these ads? We can help!
  2. Slug71

    Slug71
    Expand Collapse

    Joined:
    Mar 7, 2010
    4,499
    10
    Location:
    Oregon - U.S.A
    The good ole Windows Blue Screen of Death.
    Are you using XP?
     

  3. Gulfcop

    Gulfcop
    Expand Collapse
    Glockaholic

    Joined:
    Feb 11, 2004
    270
    3
    Location:
    Texas
    No vista home premium. I have had two more crashes in the last few minutes.

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033

    Files that help describe the problem (some files may no longer be available)
    Mini093010-02.dmp
    sysdata.xml
    Version.txt

    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

    Extra information about the problem
    BCCode: 1a
    BCP1: 00005003
    BCP2: C0802000
    BCP3: 000029A4
    BCP4: 080FB201
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033

    Files that help describe the problem (some files may no longer be available)
    Mini093010-03.dmp
    sysdata.xml
    Version.txt

    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

    Extra information about the problem
    BCCode: d1
    BCP1: 27EF779E
    BCP2: 00000002
    BCP3: 00000001
    BCP4: 833101F3
    OS Version: 6_0_6002
    Service Pack: 2_0
    Product: 768_1

    I have no idea what is going on with my crappy computer. I need some help here I'll get the system specs and post them up.
     
  4. Linux3

    Linux3
    Expand Collapse

    Joined:
    Dec 31, 2008
    1,399
    0
  5. Gulfcop

    Gulfcop
    Expand Collapse
    Glockaholic

    Joined:
    Feb 11, 2004
    270
    3
    Location:
    Texas
    Oh well I give up. This piece of crap has been doing it almost constantly now. I guess I will take it to a tech. That or shoot it with with my shotgun!
     
  6. Slug71

    Slug71
    Expand Collapse

    Joined:
    Mar 7, 2010
    4,499
    10
    Location:
    Oregon - U.S.A
    Since the returned codes in your 2 post are different, its hard to tell. I say install Ubuntu.
     
  7. Drjones

    Drjones
    Expand Collapse

    Joined:
    Sep 28, 2002
    6,134
    13
    Location:
    CA, just outside the United States
    By the time you (or you pay a tech to do it) diagnose what is causing a blue screen - unless its painfully evident, like blue screens started immediately upon installing a piece of hardware/software - you could and should have just paid to reinstall Windows.

    Be sure all your data is backed up, and either reinstall windows yourself or get someone to do it for you. It is well worth your money to upgrade to Windows 7 and away from Vista - that OS is a cruel joke.
     
  8. Pierre!

    Pierre!
    Expand Collapse
    NRA Life Member

    Joined:
    Jun 20, 2003
    3,952
    137
    Location:
    Lovin Sparks Nv!
    The other thing to do, and so few do it, is to check the Event Log for the entry regarding the BSOD. It actually looks like this where you got the info you pasted into your post... and there should be a series of numbers that will help you ID the actual source on the BSOD it's self.

    You can, on occasion, actually tie the 8 character numbers to a real potential solution using MS Knowledge base.

    Check to see if you have S.M.A.R.T. turned on in BIOS for the hard drives, assure that all you cooling fans are functional, and try the MS Knowlege base or MS communities to try and find the root cause...

    As mentioned, get your data backed up ASAP.

    Also - go through and delete all temp files in the User and Windows directory, dump any old Update files... Then try a CHKDSK to fix any disk errors. Follow up with a defrag to see if that will help you out too.

    Otherwise you may just be reinstalling to a temporary functional state.... know what I mean???
     
  9. filthy infidel

    filthy infidel
    Expand Collapse
    100% Infidel

    Joined:
    Apr 24, 2007
    2,490
    0
    Location:
    North Carolina
    I would go a step further than Pierre's-
    Press the 'windows' key and the r key at the same time. When the 'run' line comes up, type 'cmd' without the quotes.

    When the c: prompt appears, type
    chkdsk /r

    with a space between chkdsk and the /

    Let that run and see what happens, but I'd copy 'documents and settings' to an external drive asap and buy and install 7 professional and put the past in the trash.
     
  10. Gulfcop

    Gulfcop
    Expand Collapse
    Glockaholic

    Joined:
    Feb 11, 2004
    270
    3
    Location:
    Texas
    Well the tech has come to conclusion that the hard drive was failing so that was replaced. While transferring data the system crashed again. I got great news today that the mother board is reportedly toast:steamed:. He recommended an intel brand. They specked a basicly new system at over $900:rofl:. I told them he could pound sand. The mother board in the comp right now is an ASUS M2A-VM SERIES amd690g. They claim this motherboard is known to have failures. I have found several on ebay, new, for sale. They claimed it was so old they could only get a used one. The system is only about 2 years old. I think I will just buy one and have them replace it. I will get more details Friday. Thoughts?
     
    #10 Gulfcop, Oct 7, 2010
    Last edited: Oct 7, 2010
  11. Pierre!

    Pierre!
    Expand Collapse
    NRA Life Member

    Joined:
    Jun 20, 2003
    3,952
    137
    Location:
    Lovin Sparks Nv!
    I would think you can get a suitable, not top shelf, system from NewEgg or TigerDirect for less than $900... But then again I don't know the features of the $900 system.

    You CAN use the old hard drive to recover your data by putting it in the new computer (most likely) as a second drive and pulling the data over to it... provided it's not corrupted.

    Now, if you are not at all computer savvy... then you may want the local one year warranty. But UPGRADING a failing computer is not the best plan in this day and age.

    New System, full one year warranty, slave the old drive and get the data.

    Should work if they didn't screw it up!

    Good Luck!
     
  12. Gulfcop

    Gulfcop
    Expand Collapse
    Glockaholic

    Joined:
    Feb 11, 2004
    270
    3
    Location:
    Texas
    I bought a brand new motherboard off ebay of the same type/model that was in the computer. I am just going to have the motherboard replaced along with the hard drive. That should solve the issues. I don't have $600 or $900 available right now. I am crossing my fingers....................