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Who should I ask for when I call Glock about ejection/extraction issues?

Discussion in 'General Glocking' started by INEEDMILK, Dec 7, 2012.

  1. INEEDMILK

    INEEDMILK

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    Im going to call Glock today about a number of things:

    1) Asking for a new extractor (#4)

    2) Asking for a 30274 ejector



    A few times I've called them and gotten the "blah blah you're not an armorer and so we can't send you parts" but I know a few of you have a specific person you ask for and I was hoping I could ask for that person too.

    Thanks.
     
    Last edited: Dec 7, 2012
  2. guns54

    guns54 toni

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    They will only send if your an Armorer. Have a nice day.
     

  3. DannyR

    DannyR Moderator Millennium Member

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    You should speak with the Warranty Service Department. They will tell you that Glock can only ship internal parts to a currently certified Glock armorer--that is for liability reasons.
     
  4. ron59

    ron59 Bustin Caps

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    Call and ask for Gaston, of course. Who else you gonna talk to ?
     
  5. glockarmor

    glockarmor

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    Where are you located? May be able to find an armorer close to you. The last conversation I had with them I was told that if it was a Gen 3 it would need to be returned to them for diagnosis. Not a good policy IMHO but don't shoot the messenger.
     
  6. Annoyedgrunt

    Annoyedgrunt Dry Heat my ASS

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    I think the idea is-- you send the gun in, and they install the parts there.
     
  7. Glockrunner

    Glockrunner HOOYA DEEPSEA

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    Yea, that's the problem. We all know too much and self diagnose all the problems and then want parts to fix 'em. Damn, we'd run the company dry in no time. Hey, IJS...:dunno:


    :wavey:
     
  8. OlliesRevenge

    OlliesRevenge

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    True I hear, but silly. If there is one pistol that doesn't require an armorer to work on, it is the Glock. At the Glock armorer course, they should simply hand the attendees a Ptooma guide when they show up, thank them for their attendance, and send them on their way. (About half kidding on that one)
     
  9. GO AZ

    GO AZ

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    buy part 30275 which is the gen4 trigger housing with the 30274 ejector in it. you can swap them yourself. fixed all my issues and i still have the original "dipped" extractor in my g19 gen3. from what ive heard they wont put the gen4 ejector into the gen3 housing. but that was scuttlebutt on the forums, i never did send it in. i went from btf all the time with occasional stovepipes, to 1500 perfect rounds with no issues.