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wait time

Discussion in 'Lone Wolf Distributors Forum' started by mpatch, Oct 22, 2011.


  1. mpatch

    mpatch
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    Joined:
    Mar 10, 2006
    191
    0
    Location:
    vagabond
    I ordered a 6' G20 barrel with the black coating last week. What is the normal turn around time? The email response I got was anywhere between 2-6 weeks. It would have been nice if I would have been told that it may take up to 6 weeks to get my barrel due to me wanting a black one. I got a tracking number the day after I ordered but after a few emails I soon discovered that my barrel actually hadn't been shipped and I may be waiting for another 5 weeks.
     
  2. LoneWolfMarketing

    LoneWolfMarketing
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    Joined:
    Oct 27, 2010
    258
    0
    Location:
    Oldtown, ID
    Hello,

    The normal turn around time is 4-6 weeks which is clearly identified in our product description of refinishing services..

    http://www.lonewolfdist.com/Detail.aspx?PROD=1154&CAT=3680

    The reason you get a shipment confirmation even though it didn't is because the fulfillment system doesn't recognize the difference between instock items and custom service work and it has to charge your card to process payment. The only way we can do that is process the order as if it were normal items.

    Thanks for your question.

    If you need any more help feel free to call customer service at 208.437.0612 x106