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Video card!! ARGH!! Hour on the phone w/ Dell... no dice

Discussion in 'Tech Talk' started by bwphoto, May 19, 2009.

  1. bwphoto

    bwphoto Lifetime Member

    Jan 28, 2006
    Windoze XP Pro. Tried to install a new video card w/ DVI support for my new Dell monitor. They looked up my system and recommended this card. Nvidia 2400XT AGP 256MB DDDT

    It goes through the Dell bios load screen, the Windows loading screen, then it goes to a blue screen w/ nothing but a mouse cursor that is way oversized (like if you turned it on to grandma resolution).

    Tried messing w/ drivers, disabling the motherboard video card. Updated to latest bios. Blue screen. If I pull out the new card, system boots normally.

    Any idea? The Dell guy said it could be a defective card. But it works for the bios and Windoze screens.

  2. NGWT


    Jun 7, 2003
    Enable your onboard video and boot into Windows.

    Go to Device Manager and uninstall your current video driver. You want the Standard VGA. Reboot and make sure it works and make sure you are running the Standard VGA driver.

    Turn the machine off. Install the new video card.

    Turn the machine on and go into the settings and disable onboard video.

    Save and exit.

    Boot into Windows.

    It should come up. If it does, install the drivers that came with your new card. If it doesn't come up post the model Dell you have.

  3. IndyGunFreak


    Jan 26, 2001
    Does it have a VGA port? does it work if you use the VGA port?

    It could be a defective card, despite it initially working.. I've saw stranger things. Do you have any Linux Live CDs that you could try to see if they'll boot normally? If one fails, you know its the Video card.

  4. stooxie

    stooxie NRA Life Member

    Apr 10, 2005
    Northern Virginia
    Please keep Dell's business model in mind.

  5. MavsX

    MavsX The Dude Abides

    Jan 19, 2009
    Arlington, VA
    sounds like the card is DOA