I bought a G36 through TGSCOM a year or so ago, and it took half of forever to arrive. Well, okay, it was the OD green frame, and they installed the Lasermax for me - those options take time. As long as it's right, right? At the time I thought, they're so slow, I don't want to deal with them again, BUT.... I've been trying to get my hands on a non-ambi-release, Glock-rail G21sf for the longest time, and I understand now why they're so hard to get. I spoke to the Sages of Smyrna, and they tell me that there's only one G21sf model with the non-ambi, and it happens to also be the only California-legal one: it's model number PF2150201. My friendly and always-patient FFL, Mark at Dual Smoking Gunn's in Beaverton, 'splained it all to me over the course of the month that I spent waiting for him to get me the gun. But did I listen? Did I trust his experience? Nooooo.... I believed the TGSCOM people, who told me that they could ship it from STOCK! No such luck. I ordered a non-ambi, Glock-rail, California-model G21sf on 9/11, and got nothing in return but silence - a long silence. So I started calling, being polite but insistent, thinking it was only a matter of time, and that eventually they'd get it right, right? No such luck. Mark at DSG's called me late Friday to tell me that my gun had finally arrived, five weeks to the day after I ordered it, so I went to pick it up Saturday, 10/18 - that's yesterday. Coincidentally, the credit-card bill also arrived on Saturday. Imagine my consternation when I see that the Glock case has TWO model-number stickers on it: the PF2150201 that I ordered, and another next to it: P92150701. It's this second sticker that has the gun serial number on it, and that number does indeed match the number on the gun in the case. The gun in the case is exactly wrong: it's a Pic-rail, non-California legal G21sf with ambi release. I'm stunned. This was not an accident, where somebody carelessly tossed the wrong gun in the right case and sent it off without checking. No, somebody took the right case, put the wrong gun in it, and then deliberately placed the second model-number sticker on the case to match the gun. Mark at DSG's said that he has NEVER seen such a blunder in all his years. I can't get through to TGSCOM on the weekend - not even by email. But I can read their fine print which says that they do not accept returns on guns, period. Well ain't that tough? Too bad that I never received the gun! Of course I wouldn't go through the NICS check, so Mark couldn't release the gun to me, so I never received it, and it's not what I ordered, so I'm not responsible. The question is, is anybody at TGSCOM responsible? Hellooo! Is there anybody over there with any responsibility? Or do y'all show your disdain for insistent customers by deliberately messing up their orders? I know, I shouldn't be that way, and I normally don't attribute to malice those actions which are adequately explained by simple incompetence. This time I'll make an exception: The actions of someone at TGSCOM appear to be so blatantly fraudulent, so utterly wrong, that I'm done with them. Well, not quite done. They had no problem charging my credit card for the PF2150201, which is a higher price than they get for the P92150701 that they actually shipped. And then there's all the other G21sf accessories that I ordered at the same time, which they split-shipped weeks ago, attaching the whole $19.95 shipping charge to the first small package that went out. So at this point I feel that I have no choice but to not cancel the gun order, and wait for them to ship me the right model - eventually - because otherwise I'll get stuck with a very large shipping charge for a few small accessories. I can't send those accessory packages back, because they also contained a few small items that I needed for other guns and have already opened. And there you have it. I know I could've waited until tomorrow to post, to see how sincerely regretful they are, and how speedy their promised mitigation will be, but none of that takes away from the inexcusable bogosity that they've already displayed. If you've read through this entire rant, then you're the patient type, and you might have some sage advice of your own for me. I'm open to suggestions! more to come.... Wanna kill these ads? We can help!