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Sig Sauer C/S SUCKS

Discussion in 'General Firearms Forum' started by Yankee2718, Jul 5, 2012.


  1. Yankee2718

    Yankee2718
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    I just called Sig in reference to replacing the firing pin positioning pin in my P229. The guy was rude and told me that it would cost $50 to replace the pin! He said that because I bought the gun used there was no warranty as I was not the original owner. On top of that he wanted to charge me $50 for shipping. He said he could ship the slide only for $14.95.

    He started talking all condescending to me about how people who don't normally work on guns can't typically fix them and that's why their gunsmiths can fix it. I also asked about repainting the rear sight while it was there. He said they would replace the sight and charge me another $38!!!! I asked him why they don't stand by their products like Glock. He just kept repeating over and over that I wasn't the original owner.

    I like their guns but stuff like that really turns me off.:steamed::steamed:
     

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  2. Yankee2718

    Yankee2718
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    Every time I try something other than Glock it is never the same.....
     

    #2 Yankee2718, Jul 5, 2012
    Last edited: Jul 5, 2012
  3. Beretta92guy

    Beretta92guy
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    If that clown ever loses his job at SIG he would fit right in at a gun shop working behind the counter.


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  4. G26S239

    G26S239
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    There are certain parts that Glock will only sell to certified armorers as well. You have to buy such parts from Lonewolf or another such vendor. Instead of carping about why Sig won't fix a gun bought used for free why don't you just order the part? http://www.topgunsupply.com/sig-sauer-p229-gun-parts/
     
  5. fnfalman

    fnfalman
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    You bought a used gun. Why should factory warranty from the original owner transfer to you if that wasn't in SIG's policy?
     
  6. Novocaine

    Novocaine
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    Their so called gunsmiths can't install the breechblock spring pin properly. SIG been on my blacklist for a while.
     
  7. Yankee2718

    Yankee2718
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    The guy offered to sell me the part. He said there was no warranty to void so I could do it myself. I could understand a couple bucks to cover the part cost and shipping, but $45 to replace a single pin is excessive. They should stand by their products on small issues like that.

    If you take your gun to Glock, their armorer looks it over and replaces parts for FREE. The only thing I have ever been charged for was night sights. One time I had to get some magazine springs replaced. I gave the guy 8 magazines to check the springs. I left with 11 magazines, free of charge. He said they had been used one time for a promo shoot. They even gave me a hat and a bunch of other stuff.

    I don't expect Sig to do the same, but comping the labor would be a nice touch. I think 14.95 fro shipping and $10 for the part and labor is more reasonable. Not $65 total.
     
  8. mr00jimbo

    mr00jimbo
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    Well, they don't have to, but you figure if you buy a thousand dollar gun, the company would stand behind it like less expensive guns such as Glock or Springfield Armory (the lower end 1911s are a lot cheaper than Sig, as are the XDs)
     
  9. G26S239

    G26S239
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    So you could have bought the pin and an Armourers DVD and replaced it yourself within what you consider a reasonable price range. Why don't you do that?
    Why does the firing pin positioning pin need to be replaced?
     
    #9 G26S239, Jul 5, 2012
    Last edited: Jul 5, 2012
  10. brisk21

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    Yeah this is part of why Glock is just better. Peroid.
     
  11. m2hmghb

    m2hmghb
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    Which pin is it? The one forced in with a hydraulic press or the one that has dual roll pins in it? If it's the one forced in by a press you'll find out why they charge so much.
     
  12. Yankee2718

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    The pin broke in half. I know how to get the pin out and install a new one, but the pin won't come out. Perhaps I am doing it wrong, but those pins go in left to right, and come out right to left.
     
  13. Yankee2718

    Yankee2718
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    The one forced in by a press.
     
  14. fastbolt

    fastbolt
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    One of the problems with buying used pistols nowadays is that you don't know if the original owner (and maybe other, subsequent previous owners) felt they were some sort of armorer or gunsmith and have been 'working" on the guns. :whistling:

    If the solid-style pin snapped, the thing to wonder is why it's broken? Did the previous owner(s) do something that caused it? Is this even the original pin? Was it already removed & replaced? If so, was it done properly, or has the corresponding shelf on the firing pin been damaged?

    If it's a used gun, why not simply invest the money and send it to Sig and let them examine the gun (looking for other wear, damage, etc) while performing one of their Service Packages? http://www.sigsauer.com/upFiles/CmsContent/documents/CUSTOMSHOP_pricelist_03-12.pdf

    Yes, you could probably order a DVD on the market and the parts and "do it yourself", but throughout the years I've attended various armorer classes & recerts I've seen more students make mistakes during the classes than I can remember ... and that was with the advantages of having a factory armorer manual open in front of them, plus their own written notes, after having watched an instructor demonstrate something, and having the instructor present to observe and correct mistakes made using the company supplied guns for training.

    The Sig service packages would seem to be a good deal for a used gun ...
     
  15. faawrenchbndr

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    ^^^^^^^.........what He said.
     
    #15 faawrenchbndr, Jul 5, 2012
    Last edited: Jul 5, 2012
  16. G26S239

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    Yeah they are directional. Fastbolt's recommendation is a good one. The SSP will get the sights changed to night sights as well.
     
  17. Aurora

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    It's just part of the risk of buying used. I don't blame SIG at all, though the employee's attitude is out of line. I guess that's common with gun people, though.

    V.
     
  18. Beanie-Bean

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    I've had really good service from SIG the two times I've had to call on them for help.

    1. One of the tritium lamps was burned out on the rear sight of my P238HD. They sent a postage label via e-mail, and I had the slide back in about two weeks. No charge there, either.

    2. I recently purchased a P229 LE trade-in, and sent it over to SIG Custom Shop for the SSP, SRT, and E2 grip installation. They installed night sights as part of the SSP, too. Came back about a week and a half later with all the old springs and pieces in a ziploc bag, along with the old beat-up grips, and an E2 grip removal tool. The thing runs like a champ, now, too.

    Sorry to hear that things didn't work out for you with your pistol. I hope you can get her up and running soon!
     
  19. Cobra64

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    :agree:


    Here's a copy of an order I placed with Top Gun Supply a few years ago after running about 5k rounds through my P220ST (which I bought brand new years prior):

    [​IMG]


    The part he wants to replace costs $3.95 + shipping.



    If the OP owned a BMW he'd go ape-sh1t at the cost of an oil change. :tongueout:
     
  20. Cobra64

    Cobra64
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    [​IMG]

    Take that Sig!

    I get free stuff from Glock!



    :rofl: