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Ruger Customer Service

Discussion in 'Rimfire Forum' started by copenhagen2001, Oct 10, 2012.


  1. copenhagen2001

    copenhagen2001
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    Joined:
    Jul 13, 2008
    335
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    Location:
    Winston-Salem,N.C
    Just wanted to Give a big thumbs up to the Customer Service dept at Ruger Fire Arms.
    Just bought a Mark III 22/45, was having difficulty getting it back together properly. Customer Service at Ruger, walked me threw it over the phone. Got it all back together, and will be shooting this weekend. Thanks again Ruger!!!

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  2. grecco

    grecco
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    Sep 12, 2004
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    Ruger is a very good company to do business with.
     

  3. cheapshot

    cheapshot
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    Joined:
    Oct 27, 2011
    431
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    Ditto that! I've had excellent results with Ruger's customer service.
     
  4. janice6

    janice6
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    Platinum Member

    Joined:
    Apr 4, 2006
    30,291
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    Location:
    minnesota
    Ruger has super customer service and to the gun owner, do not need to be the original purchaser.

    They took my pistol and replaced the barrel and made it a "Tack Driver", after it wouldn't even group well. No Charge.

    I asked them to make it meet the specifications it was manufactured to.
     
  5. stopatrain

    stopatrain
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    Aug 28, 2005
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    I've always had good luck with them.
     
  6. CigarandScotch

    CigarandScotch
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    Fartacus

    Joined:
    Sep 22, 2011
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    Same here. Love my Mark III.
     
  7. Bring_it!

    Bring_it!
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    Joined:
    Apr 9, 2012
    400
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    Love my mk II 22/45!
    Hate reassembly!
     
  8. copenhagen2001

    copenhagen2001
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    Joined:
    Jul 13, 2008
    335
    4
    Location:
    Winston-Salem,N.C
    I hate Reassembly also, The lady I spoke with, and who walked me threw the steps was heaven sent. I just bought the Mark III a week and a half ago, I just wish I would have gotten her name, I would have thrown it out there!!! Went shooting b/f work...Jeezy Crow!!! I love that Mark III!!!
     
  9. bac1023

    bac1023
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    Joined:
    Sep 26, 2004
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    Location:
    PA
    Glad to hear

    Ruger is known for good service.