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problem with computer shutting off

Discussion in 'Tech Talk' started by darin2, Aug 29, 2005.

  1. darin2

    darin2

    348
    0
    Apr 14, 2001
    Georgia
    I have a friend who has an older computer, around 4 yrs old. It has recently started cutting off on her several times a day. She reboots and it works okay for a short while. I don't believe it's a virus because that is all up to date and has been scanned. I took the tower apart and cleaned it for her...it was very dusty and dirty on the inside. I was thinking maybe it was a hardware issue with something heating up and shutting down the system. After cleaning it, she still has the same problem. Any suggestions on how to approach this is appreciated. Thanks.

    Darin


    darin2@alltel.net
     
  2. SavageDragon

    SavageDragon

    434
    0
    Jun 16, 2003
    Charlotte NC
    Sounds like RAM to me. Are there any error messages or have you checked the log files? I am working on a laptop at work that is having this issue. It started last week. I ran a system diagnostic and got an coded error. Since it's still under warranty i called Dell. It isn't fixed yet but i'll let you know what they say.
     


  3. aspartz

    aspartz

    3,281
    133
    Oct 19, 2000
    Sandstone, MN 55072
    Are all of the fan working? It may take a while for the PS to overheat and shutdown.

    ARS
     
  4. SavageDragon

    SavageDragon

    434
    0
    Jun 16, 2003
    Charlotte NC
    Dell suggested updating the BIOS and the diagnostic code i got was from the NIC driver which i updated. No problems since.
     
  5. David_G17

    David_G17 /\/\/\/\/\/\/\/

    2,046
    0
    Oct 7, 2002
    weird.