I have been dealing with them a lot in the last 3 months and their new customer service system is a lot better....answering phones and getting orders out faster. This is from the AR Forum............ Originally Posted By Gator57: We just revamped the phone system with a new phone bank. 803-788-9095 has 3 full time operators answering. Their names are Nicole, Bryan and Lindsey. If you don't get through right away try and call back in a few minutes and you should be able to get one of them. Phone Support Web Sales Questions: 1.803.788.9095 General Questions: 1.803.240.2347 Address: 200 Business Park Blvd, Columbia, SC 29203 Fax: 1.803.788.5756 Thanks, Jamin Wanna kill these ads? We can help!