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Palmetto State Armory new phone bank system

Discussion in 'Black Rifle Forum' started by M&P Shooter, Mar 7, 2012.


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  1. M&P Shooter

    M&P Shooter
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    I have been dealing with them a lot in the last 3 months and their new customer service system is a lot better....answering phones and getting orders out faster. This is from the AR Forum............
    Originally Posted By Gator57:
    We just revamped the phone system with a new phone bank. 803-788-9095 has 3 full time operators answering. Their names are Nicole, Bryan and Lindsey. If you don't get through right away try and call back in a few minutes and you should be able to get one of them.

    Phone Support
    Web Sales Questions: 1.803.788.9095
    General Questions: 1.803.240.2347

    Address: 200 Business Park Blvd, Columbia, SC 29203
    Fax: 1.803.788.5756
    Thanks,
    Jamin
     

    Wanna kill these ads? We can help!
  2. bmoore

    bmoore
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    They are good folks to deal with.
     

  3. GSSF17

    GSSF17
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    ...2 of 'em

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    PSA has been nothing but a sheer joy to deal with. Mom and pop company that exploded overnight, a couple minor growing pains, which is expected. Good stuff and I am a customer until they prove otherwise :thumbsup:
     
  4. M&P Shooter

    M&P Shooter
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    My only complaint is they don't carry anti walk pins. I always use their complete MOE lower parts kits but have to order my anti walk pins from Brownells. I much rather spend all my money in one spot. I spoke to them today on the phone about a kit I have on order and they were very friendly and let me know my order will ship before this weekend.
    http://www.brownells.com/.aspx/pid=...Product/-154-Gen-2-Mod-2-Non-Rotating-Pin-Set
     
    #4 M&P Shooter, Mar 7, 2012
    Last edited: Mar 7, 2012
  5. WoodenPlank

    WoodenPlank
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    Who?

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    Do you just toss the anti-walk pins on every build? :wow:
     
  6. krl45

    krl45
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    I just ordered a kit from PSA, still waiting it should be here tomorrow, and they are really hard to get on the phone. I guess that they are very, very busy, but when I finally got through to them they were very friendly and helpful. If I ever get some more money I'm gonna do some more business with these folks. Thanks PSA.
     
  7. M&P Shooter

    M&P Shooter
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    Yes:wavey:
     
  8. RatDrall

    RatDrall
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    Better buy their uppers while you can, it can't be long before they raise the prices. Cold hammer forged barrels and HP tested bolts can't stay that cheap forever...
     
  9. M&P Shooter

    M&P Shooter
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    They are selling complete rifles at a ridiculous rate right now and it's a matter of time before they put their parts kits out of stock to keep up with the parts demand to build their complete rifles so do as I did......I ordered 3 parts kit Monday morning:wavey:
     
  10. alexanderg23

    alexanderg23
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    I've ordered a few kits from them, they've always been great. It's nice they're investing more on CS. I think this last lower build kit shipped in 2 days.
     
  11. brisk21

    brisk21
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    Yeah, I ordered some XM193 from them and I had a hard time getting ahold of anybody on the phone. I found that they are much better with email responses. Good company though.
     
  12. krl45

    krl45
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    I got my kit in today and put it togeather on a Surplus Arms ($59.00) lower receiver. All the parts fit without incident, and the gun works with no malfunctions. I am very pleased with Palmetto State and if the opportunity ever presents itself again I will buy another kit from them. I highly recommend them to all.
    [​IMG]
     
    #12 krl45, Mar 9, 2012
    Last edited: Mar 9, 2012
  13. Manimal

    Manimal
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    I built the MOE pistol lower kit on Tuesday and I just ordered a rifle kit this morning...
     
  14. tripleL

    tripleL
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    PSA considered mid to upper tier?
    Also, anyone have any idea when their complete rifles will be in stock? I see they have the $1,199 patrol rifle in; I know that's a solid deal, but I don't want/need the optic.
    Should have grabbed one when they were $699.
    I guess give them a call?
     
    #14 tripleL, Mar 9, 2012
    Last edited: Mar 9, 2012
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