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Outlook Wweb Access not opening Excel attachments

Discussion in 'Tech Talk' started by Drjones, Oct 14, 2010.


  1. Drjones

    Drjones
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    Joined:
    Sep 28, 2002
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    A client of mine has been having a problem with attachments - they use outlook web access.

    When she clicks on an attachment and it gives you the option to Open or Save, she prefers to just open the file. This works fine for Word docs, but not excel files - a new Internet Explorer window pops up, but that's it - the file doesn't open. *

    She has to save the file to her desktop and then open it, which she doesn't like doing.

    Any ideas?
     
  2. srhoades

    srhoades
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    Jul 14, 2000
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    Check the file association, that is all I can think of.
     

  3. Pierre!

    Pierre!
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  4. RTmarc

    RTmarc
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    Depending on the version of Exchange (sounds like 2003), you can't open attachments. You have to save it first.