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Outlook Wweb Access not opening Excel attachments

Discussion in 'Tech Talk' started by Drjones, Oct 14, 2010.

  1. A client of mine has been having a problem with attachments - they use outlook web access.

    When she clicks on an attachment and it gives you the option to Open or Save, she prefers to just open the file. This works fine for Word docs, but not excel files - a new Internet Explorer window pops up, but that's it - the file doesn't open. *

    She has to save the file to her desktop and then open it, which she doesn't like doing.

    Any ideas?
  2. srhoades


    Jul 14, 2000
    Check the file association, that is all I can think of.

  3. Pierre!

    Pierre! NRA Life Member

    Jun 20, 2003
    Lovin Sparks Nv!
  4. RTmarc


    Mar 18, 2008
    Birmingham, AL
    Depending on the version of Exchange (sounds like 2003), you can't open attachments. You have to save it first.