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Outlook file recovery

Discussion in 'Tech Talk' started by Eric R, Jun 11, 2005.

  1. Eric R

    Eric R Millennium Member

    Feb 18, 1999
    Orlando FL
    I have an outlook .pst that is totally corrupt. I used the Microsoft repair tool and it made it useable but lost a lot of the info and it's still not right, it lost a lot of the existing contact info and now will not retain new information. Has anyone used any of the 3rd party programs that claim to repair .pst files? I still have the original copy of the damaged file and I'm wondering if I'll have any better luck with one of those. If anyone has any good experiences with this let me know.
  2. darin2


    Apr 14, 2001
    I'm not sure about the repair option, but I have forensic software that should recover the data from the .pst file. If that's an option for you, send me an email.


  3. unixguy


    Dec 27, 2004
    Do you know the size of your pst file? There is definitely a limit to how big those can get (and still work), unfortunately Outlook will not warn you that it is writing data that you'll lose.

    (I'm sorry, I don't recall what that limit is-- I'm thinking 1 Gig or so.)
  4. HerrGlock

    HerrGlock Scouts Out CLM

    Dec 28, 2000
    Is the file 2 gig or larger?

    When you start Outlook 2000 or try to open a personal folders (.pst) file, you may receive the following error message, where Outlook.pst is the name of your .pst file:
    Outlook.pst can not be accessed - 0x80040116.
    If you run the Inbox Repair tool (Scanpst.exe), the problem is not resolved and the Scanpst.exe tool may report that no errors were found.
    Back to the top Back to the top
    This issue may occur if the index of the .pst file is damaged.
    Back to the top Back to the top
    To resolve this issue, run the 2 GB Truncation tool, run the Inbox Repair tool, and then open the repaired file:
  5. Eric R

    Eric R Millennium Member

    Feb 18, 1999
    Orlando FL
    The file is 986MB, way too big but within the 2GB limit. It is the bosses .pst and he never archived it or deleted anything. At this point if I can get the contact list back I'll be happy. I'll start over with that and set up his auto-archiving so the problem wont pop up again in the future.
  6. jrny


    Oct 23, 2001
    An exerpt from Tech Republic:

    Make a backup first!
    As the following steps involve corrupting Outlook's PST file, I strongly recommend you make a backup before attempting the process outlined in this article. I realize PST files can be rather large, but it's better to be safe than sorry.

    1. To corrupt the PST file, Shane suggests opening it with the hex editor of your choice. If you don't have one, Shane recommended searching for one on CNET's
    2. Delete positions 7 through 13 with the spacebar. Since you're using hexadecimal numbering, this actually clears 13 characters in the following positions:
    3. 00007
    (The editor displays the code “20” each time you clear a position with the spacebar.)
    4. After clearing those positions in the file, save it. Your PST is now corrupted.
    5. Run the Inbox Repair Tool, SCANPST.exe, to recover the file. On Win2K and WinNT systems, the executable is located in C:\Program Files\Common Files\System\Mapi\1033\NT. You can also find it on the Office 2000 CD-ROM in Drive:\Pfiles\Common\System\Mapi\1033\NT. In WinXP, the file is located in C:\Program Files\Common Files\System\Mapi\1033. For additional information on the Inbox Repair Tool, see Microsoft Knowledge Base article 287497.
    6. After creating a backup, the Inbox Repair Tool repairs the damage and recreates the PST. Open the new PST in Outlook. The Deleted Items folder should contain all removed messages, so anything you've emptied will be restored.

    Though this technique falls outside the lines of the usual measures available for repairing or recovering data, it may be the best available option for retrieving specific messages that have been permanently deleted from Outlook. It's a fairly simple operation to perform, and you don't have to spend any money on recovery tools. Brown reported that the method worked well for her, so the next time a user inadvertently removes a deleted message, you might consider this an option for getting it back.
  7. outlook


    Nov 2, 2005
    The repair outlook and data email recovery has prompted you a path of the Outlook Express files' storage. And now save the damaged dbx files in the safe folder, they can be useful.
  8. rhikdavis

    rhikdavis U.S. Veteran

    Jul 22, 2002
    In Remembrance
    Where do you put .dbx files to open them?
  9. David_G17

    David_G17 /\/\/\/\/\/\/\/

    Oct 7, 2002
    .dbx files are used in outlook express
    .pst files are used in outlook

    search for inbox.dbx to find where dbx files should be placed.

    how do i know this? i've spent the better part of the last 3 days at work fighting outlook and outlook express. And yes, the 2 gig file limit is making my life miserable.