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New motherboard in laptop will not power on

Discussion in 'Tech Talk' started by unit 900, Mar 26, 2010.

  1. unit 900

    unit 900

    715
    57
    Sep 3, 2000
    Baltimore, Md
    I ordered and received a refurbished (guaranteed) motherboard for a Dell Latitude laptop from an auction site. The laptop would not stay powered on. It would die on trying to power up, but sometimes would be OK if the power adapter plug was jiggled just so. Assuming the power source was on the motherboard, I bid and won one for the Dell. I installed it yesterday with a friend who has done many like this. The laptop began to boot and got as far as the Windows (XP) splash screen and froze. Subsequent attempts will have the LED light come on for 2 seconds and then die. It will not power on. I would like to make this work. Am I missing something? Is the power supply on the motherboard? I tried 2 different AC adapters that work with another Dell with no difference. Any help is appreciated
     
    Last edited: Mar 26, 2010

  2. Linux3

    Linux3

    1,399
    0
    Dec 31, 2008
    I had a Dell Latitude D630 that died under warranty. Because I didn't want to wait and I have experience working on laptops I had Dell send me a new motherboard planning to install it myself.
    When it came it was labeled as a refurbished. It was worse than my old MB. I called Dell back and they sent a tech to my work location to replace the replacement. The Tech actually worked for Unisys under contract to Dell. He brought a new MB and said me never accepts a refurbished board from Dell because too many of them are bad.
    Sorry, I know this doesn't help you but I think your problem is not uncommon. Did you try contacting Dell about the refurb MB? Their customer support, in my experience, is actually rather good for the business line of computers which the Latitude is.
     
  3. Toyman

    Toyman

    2,597
    20
    May 6, 2003
    West Michigan
    if it started up but is now dead, it's dead.