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need help removing search engine redirect

Discussion in 'Tech Talk' started by FCastle88, Nov 7, 2010.

  1. FCastle88

    FCastle88

    1,675
    23
    Sep 24, 2009
    PA
    My girlfriend recently started having several problems with her computer, mostly random pop-ups and search engine results (I tried both google and bing, on both firefox and IE) getting redirected to other search sites. I downloaded Ad-Aware and SUPERAntiSpyware, each found and removed several programs, this seems to have gotten rid of the pop-ups but not the search engine redirect. I tried google, but all I get is people posting scan logs, no actual fixes, does anyone know how to get rid of this?
     
  2. Have you run everything in safe mode? I would say it may be a virus or trojan horse if so.
     


  3. de8212

    de8212 Millennium Member

    131
    3
    Oct 9, 1999
    Georgia
    What site is it redirecting you to?

    I have had good results with the free version of malwarebytes on various issues.
     
  4. GIockGuy24

    GIockGuy24 Bring M&M's

    4,037
    5
    Jul 14, 2005
    With Amber Lamps
    I recommend the Avira Antivir Rescue CD. It requires a blank CD-R (not CD-RW). It's a pretty big download of about 78 MB. It is an executable problem that writes the CD (there is also the CD iso image available for download).

    Download the program

    Put a blank CD-R in the CD writer

    Double click the downloaded program

    It should automatically start the set up to write the CD

    Write the CD

    Set the computer's BIOS to boot from the CD first.

    Reboot the computer with the CD

    The CD will ask if you want to download updates. Dependinging your imternet commection this may or may not be possible. The CD download is updated often and as long as it's a recent download it should be fairly up to date. It is easier to not try to download updates with the CD.

    Perform a complete. full scan of the hard drive using the CD. Delete everything and anything it finds. Don't try to 'save" anything in quarantine.

    When fthe scan is complete and infected files removed, shutdown the computer and remove the CD.

    Info

    http://forum.avira.com/wbb/index.php?page=Thread&threadID=82163

    Download

    http://www.avira.com/en/support-download-avira-antivir-rescue-system

    Direct download

    http://dlpro.antivir.com/package/rescue_system/common/en/rescue_system-common-en.exe