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Need help getting rid of a virus.

Discussion in 'Tech Talk' started by TED, Jan 18, 2005.

  1. TED

    TED Millennium Member

    1,136
    0
    Jun 2, 1999
    Anchorage, AK, USA
    On the advice of the stickied thread at the top of this forum, I have had AVG on my system for a while. I have not had any virus problems it didn't immediately eliminate, until now.

    I have a trojan horse downloader agent virus and AVG is unable to get rid of it. I tracked down the actual file itself and tried to delete it manually. It won't let me.

    Ideas?

    TED
     
  2. Stephen

    Stephen Hola! Millennium Member

    379
    0
    Aug 24, 1999
    Dallas, Texas
    Have you tried to run STINGER from McAfee?

    Have a virus name/file name?
     


  3. nickg

    nickg

    640
    0
    Jan 16, 2002
    i've noticed that with some trojans with AVG you have to click on your "disable system restore" THEN scan and dump the virus, shut down, and restart. just make sure to go back and click on your restore.

    more often than not that helped the problem.
     
  4. Stephen

    Stephen Hola! Millennium Member

    379
    0
    Aug 24, 1999
    Dallas, Texas
    Absolutely correct! I recently had to do that to get rid of a pesky virus on my Uncle's machine. I forgot about that!
     
  5. I had an infected file that Norton didn't find but Trend Micro's online scanner found it and removed it.
     
  6.  
  7. MB-G26

    MB-G26 Bk2MiscResource Lifetime Member

    7,072
    1,182
    Oct 9, 2001
    Missing Sharon
    Not sure if these ALL URLs are current at this time, but you could look into:
    http://www.anti-trojan.net/en/onlinecheck.aspx
    Online Trojan-Check (Remote Portscan)

    http://housecall.trendmicro.com/
    Housecall, online virus checker

    http://www.trojanscan.com/
    http://www.antivirus-online.de/english/counttro.php3?a=1242
    --------
    www.bitdefender.com
    ----------
    Bunch of AT and AV cleaners:
    startuplist.zip
    StartUpList v1.52. Generates a text log of startup programs. new version03/02/2003
    http://www.wilders.org/HTMLobj-1576/startuplist.zip

    And this, to check ALL files that are running (Taskmanager/CAD does NOT show them all)
    atm22.zip ATM v2.2 (Another Task Manager).
    added 11/12/2001
    http://www.wilders.org/HTMLobj-987/atm22.zip

    Website for comparing/testing multiple a/v scanners"
    Sep-06-04, 08:36 AM (EDT)
    "RE: E-Trust AV exact URL"
    Apr-17-04, 12:11 PM (EDT)
    LAST EDITED ON Apr-17-04 AT 12:15 PM (EDT)

    -------------

    "RE: Trojan Horse Dialer Help"
    Jul-14-04, 08:44 PM (EDT)
    -----------
    http://www.lurkhere.com/forum/DCForumID19/44.html
    ----------------
    http://www.lurkhere.com/cgi-bin/forums/dcboard.cgi?az=read_count&om=44&forum=DCForumID19
    ...
    -----------
    -----------
    http://www.lurkhere.com/cgi-bin/forums/dcboard.cgi?az=read_count&om=9&forum=DCForumID19

    HTH, m
     
  8. Hooba

    Hooba

    228
    0
    Jan 18, 2005
    Indiana
    Are you using the newest version of AVG? The newest is 7.0 and support for the old version stopped on Jan 1st.
    You can download it from www.grisoft.com

    Unistall the old version, restart, and intall the new version.

    Make sure you are running Ad-Aware and Spybot S&D on a regular basis. You may also try running CWShredder as well. All of these programs can be Googled to find a download site.

    Good luck!
     
  9. modgun

    modgun CLM

    245
    0
    Nov 15, 2003
    Where you live
    You need "hijack this" then run it, let it scan, remove what is bad, good to go.

    Post your scan if you need some help reading it.
     
  10. TED

    TED Millennium Member

    1,136
    0
    Jun 2, 1999
    Anchorage, AK, USA
    Well, a few things, first thanks for all the help and ideas.

    I think I DO have the new version of AVG, if not, I will get the new one right away. I could not find the system restor thing the first two post were talking about.

    The first problem was that AVG said that it could not remove the virus, but, AVG gave me the file name of the virus infected file. I found it manually, renamed it "VIRUS" and put it on my destktop. Then I made a new folder called "GET RID OF THIS". I then tried to delete it manually many different times, all unsucessfully. It kept telling me that it could not remove or delete the file. I think because the file was in my systems folder before I moved and was thus linked somehow to that. It also always said something about being write protected. Anyways, despite having identified and found and relocated the specific infected file I was unable to, inspite of repeated effort, delete the dam thing.

    I looked at the folder/fiel properties and one of the things it had was a read only box. I unchecked it and tried to delete the thing again. I restarted the computer and tried to delete it again. No luck. Repeat repeat repeat, no luck. Then finally, it worked, presto, deleted, gone, cool.

    Then I ran AVG again and it came up clean.

    So, it seems that it is gone, but wow, what a nightmare. I will say this though, that is the only time and hoepfully will remain the only time, that I have ever had a problem like that.

    TED
     
  11. SamBuca

    SamBuca

    317
    0
    Aug 9, 2002
    Carlisle, PA
    Here we go ;Q

    Simple explanation: If it can't delete a file, the program is either being run or it's one of the archived copies in the system restore folder. The fix: clear your system restore if it's there (this is not your case), or kill the program and then delete the file.

    Complicated explanation: If it can't delete a file, the program is either being run or it's one of the archived copies in the system restore folder. The fix: clear your system restore if it's there (this is not your case), or kill the program and then delete the file.

    Remember that before installing a zillion programs on your PC or wasting hours and hours getting frustrated. Cheers ;f
     
  12. antipop

    antipop

    312
    0
    Mar 13, 2003
    and for future reference ted, may want to avoid those porn websites, they're full of malicious viruses. ;f


    do you have a good popup blocker? if nothing, the one available from yahoo.com for internet explorer works okay. that is, if you are still using IE.
     
  13. The Yahooo toolbar/pop up blocker is excellent.It has a very good anti spyware scanner included.One of the better ones.