Yes, it is true and I suppose the particulars aren't important at this point. One of my dogs got a hold of my Gen 2 Glock 23 and chewed/shredded the bottom of the grip. She managed to change (slightly) the internal dimensions of the mag well as well as the space in the back of the grip where many of us use a plug from Scherer, et al. In addition to the obvious damage, the bottom of the grip now bites into my palm. While I can still seat and extract a magazine, firing the weapon would definitely be uncomfortable! Is this a job for Glock USA? Maybe someone who does grip reductions/repairs? Is a repair even possible or do I have to locate a new lower for my Gen 2 23?