I called the microsoft helpline.they said I have to update and do all the scanning manually for this program.My issue is its not updating when definitions come out and its not scanning daily as it should(like microsoft advertises it does). icon says its working but it doesnt.Everythig is set to run automatically.the program,security settings,and services...all on auto. Ive since added firefox with google and thats it.Then theres the strange avg thing in my other post"what is this".I dont know if thats interfering with it now or how it got on my computer. Wanna kill these ads? We can help!