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microsoft security esentials help

Discussion in 'Tech Talk' started by Another Miller, Feb 1, 2011.

  1. Another Miller

    Another Miller prankster

    2,587
    0
    Apr 23, 2007
    Ohio
    I called the microsoft helpline.they said I have to update and do all the scanning manually for this program.My issue is its not updating when definitions come out and its not scanning daily as it should(like microsoft advertises it does).

    icon says its working but it doesnt.Everythig is set to run automatically.the program,security settings,and services...all on auto.

    Ive since added firefox with google and thats it.Then theres the strange avg thing in my other post"what is this".I dont know if thats interfering with it now or how it got on my computer.
     
  2. Ogreon

    Ogreon unlisted

    776
    0
    Oct 3, 2006
    I've never used the program, so I can't give you specific help.

    Look at what time it is scheduled to do update and scan. Make sure it is a time when your computer is on.

    If it still doesn't work, try removing and reinstalling it.

    If the program doesn't work at all you may have a virus, or other malware, that has shut it off. If so, try running Malwarebytes Anti-Malware in Safe Mode. Avira Anti-Virus has a program that you can burn to a CD-ROM. If your system will boot from a CD, it will bypass Windows and scan your system.
     


  3. Another Miller

    Another Miller prankster

    2,587
    0
    Apr 23, 2007
    Ohio
    thanks, I ran malware bytes and it didnt get anything,I also ran microsoft one care live, no issues.I tried changing the time to scan options and that didnt work, it never ran.I had to manually run it.

    I researched it, alot of folks are having the same issues with the auto update part of it.Im beginning to wonder if its the program itself.
     
  4. gemeinschaft

    gemeinschaft AKA Fluffy316

    2,196
    23
    Feb 7, 2004
    Houston, TX
    You mean that Microsoft may havee made something that sucks?

    I would uninstall AVG and Microsoft Security Essentials; then download and install Avast Antivirus

    Avast is free for home users, light and it works very well. :whistling:
     
  5. Pierre!

    Pierre! NRA Life Member

    3,971
    145
    Jun 20, 2003
    Lovin Sparks Nv!
    And just to be clear, you were running only one antivirus products? Not multiples at once?

    Don't laugh, I have seen this before and it can cause all kinds of issues - even when 2 are installed and only 1 is 'off'... the registry entries can whack things too.
     
  6. Another Miller

    Another Miller prankster

    2,587
    0
    Apr 23, 2007
    Ohio
    Im going to just go with something else for awhile until I get this thing running.The website says theyre going to end support for it anyways.thanks.
     
  7. GIockGuy24

    GIockGuy24 Bring M&M's

    4,037
    5
    Jul 14, 2005
    With Amber Lamps
    They are ending support for Windows Defender, not MSE. You can change the settings to scan once a day and select the option to "Check for latest virus & spyware definitions before running a schedule scan". You'll want the scan time at a time the computer is on