close

Privacy guaranteed - Your email is not shared with anyone.

microsoft security esentials help

Discussion in 'Tech Talk' started by Another Miller, Feb 1, 2011.


  1. Another Miller

    Another Miller
    Expand Collapse
    prankster

    Joined:
    Apr 23, 2007
    2,587
    0
    Location:
    Ohio
    I called the microsoft helpline.they said I have to update and do all the scanning manually for this program.My issue is its not updating when definitions come out and its not scanning daily as it should(like microsoft advertises it does).

    icon says its working but it doesnt.Everythig is set to run automatically.the program,security settings,and services...all on auto.

    Ive since added firefox with google and thats it.Then theres the strange avg thing in my other post"what is this".I dont know if thats interfering with it now or how it got on my computer.
     

    Wanna kill these ads? We can help!
  2. Ogreon

    Ogreon
    Expand Collapse
    unlisted

    Joined:
    Oct 3, 2006
    776
    0
    I've never used the program, so I can't give you specific help.

    Look at what time it is scheduled to do update and scan. Make sure it is a time when your computer is on.

    If it still doesn't work, try removing and reinstalling it.

    If the program doesn't work at all you may have a virus, or other malware, that has shut it off. If so, try running Malwarebytes Anti-Malware in Safe Mode. Avira Anti-Virus has a program that you can burn to a CD-ROM. If your system will boot from a CD, it will bypass Windows and scan your system.
     

  3. Another Miller

    Another Miller
    Expand Collapse
    prankster

    Joined:
    Apr 23, 2007
    2,587
    0
    Location:
    Ohio
    thanks, I ran malware bytes and it didnt get anything,I also ran microsoft one care live, no issues.I tried changing the time to scan options and that didnt work, it never ran.I had to manually run it.

    I researched it, alot of folks are having the same issues with the auto update part of it.Im beginning to wonder if its the program itself.
     
  4. gemeinschaft

    gemeinschaft
    Expand Collapse
    AKA Fluffy316

    Joined:
    Feb 7, 2004
    2,181
    0
    Location:
    Houston, TX
    You mean that Microsoft may havee made something that sucks?

    I would uninstall AVG and Microsoft Security Essentials; then download and install Avast Antivirus

    Avast is free for home users, light and it works very well. :whistling:
     
  5. Pierre!

    Pierre!
    Expand Collapse
    NRA Life Member

    Joined:
    Jun 20, 2003
    3,951
    137
    Location:
    Lovin Sparks Nv!
    And just to be clear, you were running only one antivirus products? Not multiples at once?

    Don't laugh, I have seen this before and it can cause all kinds of issues - even when 2 are installed and only 1 is 'off'... the registry entries can whack things too.
     
  6. GIockGuy24

    GIockGuy24
    Expand Collapse
    Bring M&M's

    Joined:
    Jul 14, 2005
    4,037
    5
    Location:
    With Amber Lamps
  7. Another Miller

    Another Miller
    Expand Collapse
    prankster

    Joined:
    Apr 23, 2007
    2,587
    0
    Location:
    Ohio
    Im going to just go with something else for awhile until I get this thing running.The website says theyre going to end support for it anyways.thanks.
     
  8. GIockGuy24

    GIockGuy24
    Expand Collapse
    Bring M&M's

    Joined:
    Jul 14, 2005
    4,037
    5
    Location:
    With Amber Lamps
    They are ending support for Windows Defender, not MSE. You can change the settings to scan once a day and select the option to "Check for latest virus & spyware definitions before running a schedule scan". You'll want the scan time at a time the computer is on