Hi everyone. I’m the first to admit that I point anyone expressing interest in modifying their firearms to Lone Wolf Distributors. I’ve placed a few orders with them in the past and purchased many of their parts at local gun shows over the years. All three of my Glocks have LWD parts in them. I’m posting this recent experience with a LWD part, wondering if anyone else has had similar parts failure upon receiving them? I’ve read various barrel failures to feed etc, but not so much on the smaller parts. Upon receiving the LWD extended slide stop, I noticed it wasn’t fitting as properly as it should and when it did fit, it had 100% failure rate. The extended slide stop would not stay down. Okay, took it out and compared it to the factory slide stop. The photos express what I discovered, quite simply, the wire is not to spec and the part does not function. I contacted customer service promptly, including the photos and explained the part failure. I do not wish to insert the conversation in its entirety. The response I received was an installation video and indication thatif it still did not work, the process for return. I explained that I appreciated the video, however, owning multiple Glocks over 6 years, I’m very capable of replacing every part on a Glock. Now, I’ve had very limited need or communication for LWD customer service. I don’t think I ever contacted them about a part, only to ask questions about future orders. I’m a bit taken back by the responses. The response I received to the above email from LWD, was to send the part back at my expense for it to be looked at by their warranty department. I sat therestaring at my screen a minute. Ship a $13 part for $5 at my expense from a $160 order? For it to be looked at up to a month and if determined to be customer’s fault (per their return policy)..? Maybe it’s just me, but I think the course of action, based on the photos, should be sending me a replacement part at a cost of probably $7 + $3 shipping. That may have avoided my rant here. I’d rather purchase the part from someplace else than to deal with this shenanigans. We are talking a $13 part. I suppose it’s the principle of the matter as it always is. Photos show the factory in front of and behind the LWD. Note the wire - It is of wrong angle and also shorter than factory. With it in and pin in place, raising it a mere 2 mm causes the wire to release from under the pin. It fails the function test without slide on. With slide on and assembled, racking the slide with no magazine in the firearm still causes the slide stop to stop the slide. http://i48.photobucket.com/albums/f236/Bur05XP/LWD/DSC_0033.jpg http://i48.photobucket.com/albums/f236/Bur05XP/LWD/DSC_0023.jpg Wanna kill these ads? We can help!