I have an IPAD2 that was a gift over a year ago. I set it up but never used it much. I just downloaded Kindle and some 3M program to check out books from my local library to read. I updated to the new OS7 or whatever it's called and had it connected to my computer. It froze and wouldn't do anything after the update. I eventually had to do a complete restore which is no big deal because I had nothing on there except my music which I can replace with Itunes. Now when I try to re activate my IPAD it ask for the name and password I used to activate the device originally. I have no idea what that was. I have rest my Apple ID several times but it don't take it when I try to activate. It said I needed to contact previous owner...duh .. me to get him to remove the device from his account. Apple support wants $20 to help. Basically I have a useless piece of crap now I guess.Anyone have ideas on this beside the trash. I'd never own another Apple product. There should be a place to recover and reset your info. Too many complications just to listen to music or read a few books. POS!!