I hope you guys are smarter than me on this: Bought my wife a new laptop about a month ago (Dell Inspiron(?) 1500 series) It has Vista Home installed - All seems to be OK w/ that. However, when she is on the net (Interent Explorer) she can not click the down arrow on the address bar to look at/jump to recently visited sites. When she clicks it, it pops up an error and shuts down I.E. It has done this from day one - out of the box. If you free type the address - no problems. Only when you click the down arrow on the right side of the address bar does this occur. Any ideas? I am pretty sure that the service pack 1 is already installed - I'm stumped and really don't want to call Dell and decifer/translate whatever language customer service is speaking. Thanks!