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How To Replace Mouse Balls

Discussion in 'The Lighter Side' started by Mrs Glockrunner, Nov 29, 2012.

  1. I don't know how they wrote this with a straight face.

    This was a real memo sent out by a computer
    company (IBM) to its employees in all seriousness.
    It went to all field engineers regarding a computer
    peripheral problem. The author of this memo was
    quite genuine. The engineers rolled on the floor!
    Especially note the last couple of sentences.

    To whom this may concern Re: Replacement of
    Mouse Balls.

    If a mouse fails to operate or should it perform
    erratically, it may need a ball replacement. Mouse
    balls are now available as FRU (Field Replacement
    Units). Because of the delicate nature of this procedure,
    replacement of mouse balls should only be attempted
    by properly trained personnel. Before proceeding,
    determine the type of mouse balls by examining the
    underside of the mouse. Domestic balls will be larger
    and harder than foreign balls. Ball removal procedures
    differ depending upon the manufacturer of the mouse.
    Foreign balls can be replaced using the pop off method.
    Domestic balls are replaced by using the twist off
    method.. Mouse balls are not usually static sensitive.
    However, excessive handling can result in sudden
    discharge. Upon completion of ball replacement, the
    mouse may be used immediately. It is recommended
    that each person have a pair of spare balls for
    maintaining optimum customer satisfaction. Any
    customer missing his balls should contact the local
    personnel in charge of removing and replacing these
    necessary items. Please keep in mind that a customer
    without properly working balls is an unhappy customer.