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How long to get a replacement?

Discussion in 'General Glocking' started by gregw, Oct 29, 2012.


  1. gregw

    gregw
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    Joined:
    Sep 15, 2004
    178
    35
    Location:
    KY
    A couple of weeks ago I finally decided to contact Glock to see if they would replace my 21sf with ambi mag release. They said they would replace it and sent me a prepaid Fedex label to return it. They received my gun on Oct 18. I have not heard anything from them since then. All emails I sent were replied to within an hour. except the last one in which I asked when I might expect the replacement. That was one week ago and no reply yet.
     
  2. Arc Angel

    Arc Angel
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    Deus Vult!

    Joined:
    Sep 20, 2003
    6,920
    4
    Location:
    Penn's Woods
    Calm down and find something else to do while you're waiting. You've already jumped the biggest hurdle: Glock has agreed to take the pistol back. Hopefully, this time, they'll send you something that works. ;)
     

  3. Bruce M

    Bruce M
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    Joined:
    Jan 3, 2010
    35,479
    5,522
    Location:
    S FL
    Seems like in the past they suggest that repairs can take 4 - 8 weeks so my guess would be replacing a gun would be similar.
     
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