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Glockmeister doing normal business?

Discussion in 'General Glocking' started by nraman, Jan 26, 2013.

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  1. nraman

    nraman

    2,643
    549
    Dec 9, 2002
    I have ordered a couple of items and I get no response on my emails, phone busy, no shipping of items.
    Anybody know what the deal is?
     
  2. DannyR

    DannyR Moderator Millennium Member

    19,797
    174
    Dec 17, 1998
    Roanoke, Virginia
    They, like everyone else, are overloaded with orders.
     


  3. akapennypincher

    akapennypincher Glock-O-Holic

    They are in business, and business is 10 times normal. Staff is same, things move slow. But I was told Tuesday at the Bell Road Store in PHX, if you ordered on line, and the transaction was a go. Items would be shipped in 7-10 days...
     
  4. nraman

    nraman

    2,643
    549
    Dec 9, 2002
    Thanks, I hate waiting, I'll pass.
     
  5. tbob38

    tbob38

    103
    3
    Nov 23, 2012
    Utah's Dixie
    I recently ordered a couple of G32 magazines that were supposedly in stock. About 2 weeks later I got an email saying that the mags were out of stock and backordered. No anticipated date.
     
  6. RoyHinkley

    RoyHinkley Bonafide User

    239
    55
    Jan 4, 2013
    SE GA
    I ordered a G29SF from them on 1/4. After a week of no response and being unable to contact them I decided they were probably out of stock and I bought it some where else. I have left two voice mails, two emails, and I faxed them a cancellation. Finally, I posted my cancellation request on their Facebook page and I got a response on there that the order would be cancelled. That was on Wednesday and as of today the order still says "In progress".
     
  7. todd_g

    todd_g

    465
    13
    Aug 22, 2011
    West Michigan
    Here is a recent email I received from them.

    OUR CALL/EMAIL VOLUME IS AT A RECORD HIGH

    PLEASE:


    Do not call us to check on the status of your order. Due to a sharp spike in demand, it is difficult for us to estimate shipping and backorder times. We are continuously increasing our production and receiving new stock daily. Items are shipping as soon as they become available. ALL ORDERS WILL BE CHARGED ONLY WHEN ITEMS ARE READY TO BE SHIPPED. We apologize for any inconvenience and appreciate your patience. The firearm industry is experiencing record high volumes. Glockmeister would like to thank all of our customers for their support and understanding as we strive to serve your needs at this challenging time.

    Copyright © 2013 Glockmeister, All rights reserved.
    You are receiving this email because you opted in at our website

    Our mailing address is:
    Glockmeister 2848 East Bell Road
    Studio #107
    Phoenix, AZ 85032
     
  8. I ordered some stuff a couple weeks ago, took about 5 days to ship. No worries.
     
  9. Same for me as above, I ordered some stuff a couple of weeks ago, and got my ship notice yesterday. They are just swamped like everyone else right now.
     
  10. RichardB

    RichardB Silver Member

    1,692
    117
    Jul 29, 2007
    NC
    The folks who like instant feedback can get it at their local gun store and not need to put up with unanswered emails or phone calls (if you can find a clerk who is not running his azz off showing and selling to customers.).
     
  11. scosgt

    scosgt

    582
    1
    May 25, 2011
    I placed three orders from Glockstore.com
    They sent an acknowledgement. Since then, nothing. IF not cancelled, I assume I will eventually get my stuff.
     
  12. Adamz04

    Adamz04

    622
    3
    Mar 28, 2012
    Indiana
    Same here. I know they are really busy but c'mon man hire a couple part-timers to answer phones. I will never buy from glockstore again after this purchase is ironed out.
     
  13. micdude

    micdude

    217
    0
    Apr 5, 2006
    washington
    I ordered 2 glock 19 mags on December 19 when i ordered them the website said it was in stock and I am finally getting them today. :wow:
     
    Last edited: Jan 26, 2013
  14. bigcix

    bigcix

    186
    7
    Feb 18, 2011
    Central, Ca
    Glad I came up in this thread. I was thinking of getting factory night sights for my 36.
     
  15. MarkCO

    MarkCO Millennium Member CLM

    2,562
    86
    Dec 21, 1998
    Colorado
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