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External HD problem

Discussion in 'Tech Talk' started by Tombstone, Jul 21, 2008.

  1. Tombstone


    Mar 10, 2003
    I've got a 120G WD external HD that has a problem, caused by me, I'm sure. I unplugged it from the USB port during the shut-down procedure of my laptop. The laptop is running Windows XP by the way. Now I cannot access my external HD. I've downloaded diagnostic software from WD but to no avail. The computer no longer "sees" the HD. Anyone have any ideas on how to recover the data on this hard drive or who I could send it to, reasonably I hope, to recover the data on it?

  2. srhoades


    Jul 14, 2000
  3. TrooperBrian


    Jul 16, 2008
    Boise, ID
    Some laptops use bursts of power signals to shut down components, might have effectively cooked the drive. But if you think anything is wrong with it and the data is important to you, keep it off, and bring it to a professional.

    They have clean rooms where they remove platters and recover the data...
  4. IndyGunFreak


    Jan 26, 2001
    Thats what I would do first. Data recovery is not cheap, so I would toss "reasonably" out the window.. If neither of the above suggestions work, you might try booting a live CD of some form of Linux that will read an NTFS partition by default(Ubuntu, Mint, probably PCLOS), boot the live CD w/ the drive plugged in and ON, and see if it can get any data off the drive, if so, just move it off the USB drive, onto your main NTFS partition. I've actually had luck w/ this on a hard drive that was not working in Windows because the filesystem had been corrupted.

    Finally external drives are cheap, get another one and keep a backup of the backup.

    Good luck

  5. IndyGunFreak


    Jan 26, 2001
    I'd love to see a price tag for that.. :)