close

Privacy guaranteed - Your email is not shared with anyone.

DHL

Discussion in 'Band of Glockers' started by ahtsay, Jun 13, 2007.


  1. ahtsay

    ahtsay
    Expand Collapse

    Joined:
    Jan 16, 2006
    1,437
    0
    I ordered some books online...and in order to save shipping, I had it shipped to my sister in Canada. Kala ng sister ko urgent so she shipped it here via DHL. The books are worth mga $150.00, which was declared in the way bill. You'll never believe how much "taxes & duties" they charged me.

    COST 150.00
    FREIGHT 54.50
    INSURANCE & PACKING 10.50
    DUTIABLE VALUE $ 215.00
    x RATE OF EXCHANGE 46.112

    DUTIABLE VALUE Php 9914.08
    x RATE OF DUTY 0.05
    CUSTOMS DUTY 496.00

    TAXABLES

    DUTIABLE VALUE Php 9914.08
    CUSTOMS DUTY 496.00
    BROKERAGE FEE 700.00
    CUSTOMS DOC. STAMPS 265.00
    IMPORT PROC. FEE 250.00
    LANDED COST Php 11625.08
    x VAT RATE 12%
    VAT 1395.01

    SUMMARY

    CUSTOMS DUTY 496
    VAT 1395
    IMPORT PROC. FEE 250
    TOTAL CUSTOMS CHARGES 2141
    DUTY HANDLING FEE 280.00
    INFORMAL ENTRY FORM 298.60
    TOTAL CHARGES 2719.60


    Notice customs duty is only 496.00, pero look at Brokerage Fee, Doc Stamps, Import Proc. Fee...may VAT pa! Tapos meron pang Duty Handling Fee, Informal Entry Form :upeyes: for a grand total of P2,719.60. :steamed:

    I've had things imported via UPS and I didn't recall having to pay this much tax for it. I really feel that these charges are either bogus or overpriced. Pero I really don't have a choice. Kaya sabi nila, learn from other people's mistake....please learn from mine. This will be my last business transaction with DHL.
     

    Wanna kill these ads? We can help!
  2. mikol

    mikol
    Expand Collapse

    Joined:
    Apr 15, 2004
    1,424
    0
    Location:
    currently in saudi arabia (jeddah)
    nasubukan kuna yan before ahtsay.
    tried to ask DHL kung magkano charge to send something diyan sa pinas mula dito sa jeddah.
    mantakin mo ba namang halus 2x ang charge nila kaysa doon sa price noong ipapadala ko sana????

    kaya ginawa ko nalang waited for 2-weeks, tapus pinadala ko nalang sa kasama ko dito na babakasyon diyan sa pinas.
    tapus he send it via LBC to cebu, less than 200 petot lang binayaran ko. :supergrin:
     

  3. cshermiel

    cshermiel
    Expand Collapse

    Joined:
    Feb 15, 2006
    88
    0

    sir mikol,
    you're in jeddah? sir, have you tried the services of sky freight there? baka mas mura. they also have an office in cebu.
     
  4. mikol

    mikol
    Expand Collapse

    Joined:
    Apr 15, 2004
    1,424
    0
    Location:
    currently in saudi arabia (jeddah)
    yup im here in jeddah.
    di ko pa nasubukan ang sky freight.
    nakikita ko nga mga posters nila sa grocery stores, calendars & shopping centers dito.
    kalimitan din naman kasi maliliit lang na bagay ang pinapadala ko.
    pero kung meron akong ipapa-bagahe papunta diyan sa pinas, subukan ko sky freight. :supergrin:
     
  5. ilocano

    ilocano
    Expand Collapse
    Down Under.

    Joined:
    Dec 9, 2004
    175
    0
    ahtsay,

    had the same experience with DHL. My advise is reject the shipment on delivery- make them aware that you find the cost absurd. wait for a few days- they'll come back with revised costings!!! worked for me 3x now.. basta mag galit-galitan ka lang, call their manager and scream like hell:laughabove:
     
  6. cshermiel

    cshermiel
    Expand Collapse

    Joined:
    Feb 15, 2006
    88
    0
    try their services po, sir. they can facilitate small packages(a box of cellphone) to 40-foot containers. by the way, its 100% pinoy owned company. kaya puro, kabayan ang tao dyan. also, if you are a TFC subscriber, you can pay through their offices there in jeddah. :thumbsup:
     
  7. Valor1

    Valor1
    Expand Collapse
    Pro Paingiver

    Joined:
    Jul 6, 2003
    874
    0
    Location:
    Urban areas
    Never liked their service. Maraming corupt dyan. I once had some items shipped halos 3/4 ng price ang binibigay nilang taxes. Sabi ko doon sa nakausap ko, deliver mo muna at babayaran ko yan. I gave them the address to our office and I asked the messenger to just receive it. Dumating yung items at ni-receive ng messenger. Sabi ng tao ko pinagbilinan lang sya kaya wala syang pambayad sa taxes. Walang nagawa yung taga-dhl kundi iwan yung items.

    I also ordered items worth $70. The are charging me P 1,500 for taxs, etc. Sabi ko sa DHL, inyo na yan at isaksak sa baga nyo. Kahit 100% Pinoy yan, very disappointing. I've had better experiences with the others like FedEx, UPS, EMS, etc.
     
  8. Eye Cutter

    Eye Cutter
    Expand Collapse
    Moderator

    Joined:
    Nov 21, 2002
    8,193
    1
    Location:
    Dr. B. Eye
    i agree. i ordered books from amazon.com using their priority shipping. dhl pala ginagamit nila. from the duties and taxes i paid, it came out more expensive than if i bought it at powerbooks! syete!

    next order ko sa amazon, i used standard shipping. matagal nga lang, more than 2 weeks, pero wala na hassle.

    kaso nasunog kahapon yung EMS facility sa Pasay. So hold on internet orders muna for sometime.
     
  9. PMMA97

    PMMA97
    Expand Collapse
    MNSAmessdetail

    Joined:
    Nov 25, 2003
    1,743
    0
    Location:
    Subic Bay, Philippines
    A friend of mine in California sent me a KNN filter for my car through DHL. The cost of the filter was about $120++ and the declared amount was the same. DHL was asking me to pay duties and taxes. I refused to accept the package and emailed my friend who turned out to have already paid taxes and duties beforehand. It's either they are thieves or they have this whacked out system that make them look like crooks.

    FEDEX na ako since then.
     
  10. deenoh

    deenoh
    Expand Collapse

    Joined:
    Feb 3, 2003
    615
    0
    Location:
    Philippines
    This is true. Effective tactic
     
  11. amd4me

    amd4me
    Expand Collapse
    Coffee Snob

    Joined:
    Jun 23, 2006
    332
    0
    Location:
    Santa FE NM
    Cant you declare the value as 0$ or have the package sent as a gift?
     
  12. PMMA97

    PMMA97
    Expand Collapse
    MNSAmessdetail

    Joined:
    Nov 25, 2003
    1,743
    0
    Location:
    Subic Bay, Philippines
    This could work in some instances but for online orders and other business transactions via www the tru value is declared for insurance purposes...I guess.
     
  13. vega

    vega
    Expand Collapse

    Joined:
    Sep 29, 2001
    2,799
    0
    Location:
    SoCal
    Nothing wrong with that. I knew someone would chime.

    ETA - We always use Fedex and UPS but more on Fedex if going out of the country. I tried using DHL and it gave us nothing but problems. They lost 2 of our boxes before and nobody at DHL could help us. They got tired of me asking for status so they changed the tracking from lost to delivered. The recipient never did receive the package because he was still asking for it. I ended up replacing the item to make our customer happy.

    One of our customers prefer DHL charge to their account, just this afternoon I got a bill for $160 which we shipped this month. I have to call them to reverse the charges.
     
  14. ahtsay

    ahtsay
    Expand Collapse

    Joined:
    Jan 16, 2006
    1,437
    0
    I sent them this email right after I read the replies to this thread. Anne is the name of the girl that I correspond with na taga customer service.

    "Anne, after much deliberation please don't deliver the books, I change my mind. I really feel wronged in this transaction. I will call a lawyer and contemplate legal action. Please don't deliver the books, I do not agree to pay the amount you have just calculated as it is too high and unreasonable. There are a lot of costs that I am not even sure what they are for."

    :laughabove: With that said...nasaan si pareng GMV?? :supergrin:
     
  15. KevlarSix

    KevlarSix
    Expand Collapse
    Senior Member

    Joined:
    Jun 20, 2006
    390
    0
    Location:
    Philippines
  16. KevlarSix

    KevlarSix
    Expand Collapse
    Senior Member

    Joined:
    Jun 20, 2006
    390
    0
    Location:
    Philippines
    Even here is Southern Mindanao, I had a package from Copquest shipped by DHL. Was made to pay taxes for a $20 item. Very arrogant people there too. When I formally introduced myself and what I represented, Suddenly they became very friendly. Still had to pay 600 pesos for a $20 item though.. Never had any problems with UPS or Fedex
     
  17. mikol

    mikol
    Expand Collapse

    Joined:
    Apr 15, 2004
    1,424
    0
    Location:
    currently in saudi arabia (jeddah)
    aba ok pala kung pwede kahit cellphone lang padala mo.
    i was thinking kasi na ang minimum nila to accept package is 10kg.
    wala kami TFC ngayon, ayaw na kasing mag-renew mga kasama namin sa bahay kasi gustong naman daw subukan ang GM7.(hindi pa magka-sundo sa ngayon)
    yup saw their small booth inside Sarawat Supermarket here in Jeddah.
    thanks sa heads-up cshermiel.:)
     
  18. charlie-xray

    charlie-xray
    Expand Collapse
    Gunpowder Adik

    Joined:
    Aug 11, 2004
    1,174
    0
    Location:
    Pugad Baboy
    We almost had a boxing match with DHL the other day, as we ship our Cultures from Switzerland to Riyadh via DHL, after 3 years of dealing with them they decided to screw us big time by holding the shipment till we pay scandalous handling fees as our cultures are refrigerated in small packages with its own power pack. These people have no understanding of the big bold letters on top of the package saying this product will expire on.
     
  19. Eye Cutter

    Eye Cutter
    Expand Collapse
    Moderator

    Joined:
    Nov 21, 2002
    8,193
    1
    Location:
    Dr. B. Eye
    charlie x-ray: please empty your private messages. puno na raw
     
  20. Valor1

    Valor1
    Expand Collapse
    Pro Paingiver

    Joined:
    Jul 6, 2003
    874
    0
    Location:
    Urban areas
    I made the solution to DHL simple. Never ko na sila ipa-patronize. I will tell all my friends and their friends. :supergrin: