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Customer Service

Discussion in '1911 Forums' started by mickey24, May 21, 2012.


  1. mickey24

    mickey24
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    Oct 15, 2009
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    Upon calling a warranty department for issues with my gun, how long is acceptable to wait for a call back without getting annoyed.
     

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  2. dakrat

    dakrat
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    worldwide, on time, on target
    after about 1 minute I get really irate and start posting worthless post on teh interwebz
     

  3. HAIL CAESAR

    HAIL CAESAR
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    Senior Member

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    Mar 1, 2007
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    In my shop
    A day or so.
     
  4. TSAX

    TSAX
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    USAF Vet

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    Usually a day or 2 because depending on how busy they could be backed up.







    :50cal:
     
  5. Brucev

    Brucev
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    Jul 19, 2009
    9,189
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    Smith and Wesson and Springfield are excellent. The rest, can't say.
     
  6. zhix

    zhix
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    I would be calling again if they don't call back by the next day.
    Now if they already have the gun I would expect not to hear anything for up to several weeks.
    With 1911s I have had good CS from Kimber, which apparently some others have not, and the worst possible CS from Para, which is pretty common.
     
  7. Hogpauls

    Hogpauls
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    Idaho
    :rofl::rofl::rofl::rofl: