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Crossbreed Customer Service

Discussion in 'Carry Issues' started by DaneA, Feb 1, 2012.


  1. DaneA

    DaneA
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    Joined:
    Mar 7, 2011
    2,501
    0
    Location:
    Chattanooga
    Figured I'd post a recent experience with Crossbreed.

    On 12/16 I ordered a CBST in horsehide.
    On 1/5 I received it in the mail only to discover that I had mistakenly ordered a left hand version instead of a right hand version.

    So I sent them an email and they said to send it back and they would take care of it.
    It took me a week or so to send it back.

    I received the corrected order on 1/27 and the only extra it cost me was to ship the old one back.

    I think this is a really good turn around and great service on their part for an error on my part. This is the second holster I have gotten from them and I'm sure it won't be the last.