I just got my 3rd and 4th replacement knives from CRKT for ones that broke. The first one was a McGinnis Tuition which the lock broke on in less than 6 months; they let me replace it with a Lake Thunderbolt 2. On that one the holes for the pocket clip were stripped they were very nice about it and told me to send it back and I could get another one or anything else and pay the difference. I picked the MT. Whitney which looked like a sturdy one. While I was waiting I did a review of the first two on their website it wasnt a good one and they didnt post it so after a few days I sent an e-mail asking if they only posted the good reviews, a few hours later I got an e-mail back and they wanted to send me my choice of an M16 or an M21-02 (which they call their bread and butter models) for all my troubles I picked the M21 I guess we'll see how they work out. I not sure about their products yet but with their great service I'm willing to give them one more chance. Wish me luck.