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Cracked hinges on a 4 month old e-machine

Discussion in 'Tech Talk' started by redware, Oct 1, 2004.

  1. redware

    redware Ecdysiast

    I'm seeing red I am so furious over this. This machine has hinge cracks on both hinges. I have not mistreated this machine (It does not leave the desktop and I shut the screen using two hands and gently).

    I am sick to death of returning computers for bad memory and broken parts.

    Are the cracked hinges a cosmetic defect? Are the hinges actually metal with a plastic covering? Will I experience a loss of function?
     
  2. chevrofreak

    chevrofreak Senior Member

    2,696
    0
    Dec 27, 2001
    Billings, Montana

  3. Texas T

    Texas T TX expatriate CLM

    1,939
    6
    Jan 25, 2000
    Aridzona
    It is a known issue with a certain series of emachine laptops. Contact them and they will send you a box overnight. Ship it to them overnight (they will pay). They will replace the back part and ship it back to you overnight at their expense. A co-worker sent his out on a Tue and had it back on Thursday.

    Just give them a call.
     
  4. redware

    redware Ecdysiast

    I expected a helpful answer. What I got was a gentle reminder why I usually don't post anything of any importance to these forums.

    Thanks, TexasT. I called e-machines first thing after they opened this morning and they are taking it back for a new case.
     
  5. chevrofreak

    chevrofreak Senior Member

    2,696
    0
    Dec 27, 2001
    Billings, Montana
    Didnt really want to sound like an ass, but, e-machines stuff is bottom of the barrel.
     
  6. IndyGunFreak

    IndyGunFreak

    25,911
    1,144
    Jan 26, 2001
    Indiana
    Some people are just overly sensitive, and don't like the truth. I thought your answer was right on for this exact reason.

    IGF
     
  7. Texas T

    Texas T TX expatriate CLM

    1,939
    6
    Jan 25, 2000
    Aridzona
    Isn't it funny how what you didn't want to sound like turns out to be exactly what you did sound like? ;)

    As to your other comment... e-machines USED to be bottom of the barrel. No longer. They are quite a good value for the money and current management is to thank for that. Do you think Gateway paid all that money for them just so they could lay claim to a "bottom of the barrel" brand? They were in essence paying for the talent of the management at e-mach to help them keep Gateway afloat.

    Gateway benefits from the management talent at e-mach, and e-mach benefits from the deeper pockets of Gateway. It may not be a marriage made in in Heaven, but I certainly think it was a better move than the HP/Compaq "merger". ;f
     
  8. redware

    redware Ecdysiast

    I don't recall disputing anything anyone said. I do remember mentioning that I would rather have a helpful answer than a flip remark that does me no good and chastises me for not being able to purchase a fancier machine than this one.