friends computer, a dell that is only 2 1/2 years old, ...when he tries to log the screen goes blue and instructs to : disable or install any anti-virus disk defragmentation or back up utilities. check your hard drive confuguration and check for anty up dateed drivers. run chk dsk/f to check for hard drive coruption and then restart your computer. he called dell and his warranty is up so dell wabted $50 to transfer him to tech division to work on problem. is there a less expensive alternative, or can he do anything to remedy this problem his self ? or is the $ to dell the best way to go ? ! thanks wally Wanna kill these ads? We can help!