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Cold Steel Warranty

Discussion in 'The Cutting Edge' started by The Hawk, Jan 30, 2010.


  1. The Hawk

    The Hawk
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    Joined:
    Aug 22, 2008
    1,315
    75
    Location:
    LaGrange, Ky
    I just wanted to let everyone here know that Cold Steel stands behind their products. I bought my son a Cold Steel Recon Tanto folding knife in August. He is in the Marines and uses that knife regularly.
    He loved the knife and put it to some pretty hard use. The point broke off while he was repairing a radio in a HumVee. He told me about that and I called Cold Steel. They advised me to send them the knife and they would evaluate it and let me know what they could do. My son came home for Christmas and we sent the knife to Cold Steel with an explaination of what happened to the knife. I recieved a new knife (same model) from them yesterday.
    It sure is nice to do business with a company that stands behind their products. This is not my first Cold Steel purchase and won't be my last.
     
  2. rfenster

    rfenster
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    CLM

    Joined:
    Mar 15, 2001
    1,397
    0
    Location:
    Littleton, CO USA
    Excellent, very good to know that they stand behind their products
     

  3. trifecta

    trifecta
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    Joined:
    Nov 17, 2008
    1,958
    0
    Location:
    DFW
    Very nice! Awesome to hear about a company going beyond what is really required. That's a company who really deserves a chance at my business.