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Broken Partner Press

Discussion in 'Reloading' started by Alderak, Nov 10, 2011.

  1. Alderak

    Alderak

    223
    0
    Mar 27, 2008
    So, I just went to prime a piece of 25/06 brass when the press handle went about 15 degrees too far in a quick jump from where it first started seating the primer.

    ::sour feeling in my stomach :shocked:::


    I look down and the handle threads are stripped and the handle comes right out of the press.


    So uh... do I try to shave off the threads, stick it in there and weld it on, or do I try to get rcbs to fix it?


    (I already drank the blue cool-aid, but only use it to load my high volume cartridges)
     
    Last edited: Nov 10, 2011

  2. Alderak

    Alderak

    223
    0
    Mar 27, 2008
    I am sending you a replacement under warranty - no charge. Thanks for choosing RCBS and have a great day!

    Thank you,

    Technical Services/ap
    ATK/RCBS Operation
     
  3. Alderak

    Alderak

    223
    0
    Mar 27, 2008
    those guys are fast! I got that email in one hour and 12 minutes.

    can't ask for anything more than that.
     
    Last edited: Nov 10, 2011
  4. TN.Frank

    TN.Frank Glock4Life

    5,697
    199
    Oct 11, 2004
    Avondale, AZ.
    Wow, that is great customer service. I've been using a Partner Press for around 20+ years. Loaded everything from handgun rounds to 30-06 and 45/70 on it and it works fine for a small single stage press. IIRC I paid around $25 bucks for it, now I guess they're quite a bit more but mine is still going strong. One thing, I don't use my press to prime cases. I've got an RCBS Handi-Primer that I use. Anyway, glad to hear they're going to take care of ya'.
     
  5. Colorado4Wheel

    Colorado4Wheel

    14,949
    173
    Nov 2, 2006
    CO
    Nice, we have a RCBS guy on the forum. Great service as well.
     
  6. F106 Fan

    F106 Fan

    8,033
    268
    Oct 19, 2011
    RCBS has always been a great company. This is just another example!

    Richard
     
  7. WiskyT

    WiskyT Malcontent

    11,682
    1
    Jun 12, 2002
    North Carolina
    I had a similar response from RCBS regarding a handprimer I broke. They asked my address and that was all they asked. The new one showed up a few days later.
     
  8. GIockGuy24

    GIockGuy24 Bring M&M's

    4,037
    5
    Jul 14, 2005
    With Amber Lamps
    A friend had an RCBS Partner press and went through two free replacement handles before he replaced it with an RCBS Rock Chucker press.
     
    Last edited: Nov 11, 2011