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Black Boots - What kind & Where to buy them

Discussion in 'Cop Talk' started by Milltown, Jun 18, 2011.

  1. DaBigBR

    DaBigBR No Infidels!

    Oct 28, 2005
    Circling the wagons.
    Well that counts me out...we have a .org.
  2. hikerpaddler


    Mar 1, 2001
    Interesting. I know a couple of agencies with dot orgs.

  3. That rules out LAPD and LASD as well, they are both .org and LA School Police is a .com while I have been with a .org, a .net, and 2 .us agencies.
  4. xsiv4s

    xsiv4s CLM

    Mar 29, 2002
    Anyone can sell products with 90-95% customer satisfaction (even Botach). It is how you deal with the other 5-10% that tells you a lot about a company. I’ve been in sales and customer service most of my life and I have never seen a company as bad as Botach in fulfilling their commitments and dealing with problems they create. Here is a small excerpt from one of half a dozen emails I have sent them over the last 2 months:
    1. The first case was purchased and paid for very quickly. There was a significant delay in shipping and something of a delay after it was said to have been shipped.
    2. The second case was held because the online salesperson wanted a form filled out and faxed in. This was a repeat purchase of an identical item, but I went ahead and filled out the form.
    3. The third case arrived today. It was very odd that it came in a UPS Express box rather than the actual manufacturer’s case as before, once I got inside I realized why. This was a customer return from Mark H. in Clinton, Mississippi. Not only is it a customer return which would make anyone wary, when I opened the box it contained only nine boxes of ammunition instead of ten. Ammo is perhaps the most critical component for a firearm and apparently this came in to Botach and was shipped back out without anyone even opening the box???

    The bottom line is, a company doesn’t get a mountain of bad press for no reason. In Botach’s case, they work diligently to earn every piece of bad feedback they get.