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Big problem with SPX 930, need help, and Mossberg Cust Serv. SUCKS!

Discussion in 'Tactical Shotguns' started by ScrappyDoo, Mar 10, 2010.


  1. ScrappyDoo

    ScrappyDoo
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    Tacticool brah!

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    OK guys I seem to have a very big problem and I just tried to take immediate steps to correct it but Mossberg cust service was NOT Helpful at all, dude had a COMPLETE attitude, and now I don't know what to do, so please help, if possible.

    Uh, my FRIEND, has recently bought a Mossberg 930 SPX (tactical model) cause he heard it was awesome, the shotgun of the year, best bang for buck, rivals a Benelli M2 for half the price, versatile etc. My friend could not find this particular 930 SPX in NJ, was told by local gunshop, "You'll never find it, so buy this M2 for double"....

    Friend accidentially found it across the river at a Dick's in PA, bought it instantly.. Has recently been informed by several friends and basically confirmed through Google that it's 7+1 magazine capacity fits NJ's assault weapons def. Friend was mortified. Called Mossberg... Guy says I have to remove the magazine, buy a new part or two (basically REMOVING the Choate tube and using whatever it simply holds inside, what would that be?) AND buy a completely new barrel , because, "It wouldn't fit the lug." ... I'm sorry, "It wouldn't fit the lug?" Can you explain what that means? "I can't make it any simpler than that... it wouldn't fit the lug, if you don't know what that means.... " I hung up.

    Now what am I to do? I cannot believe I have to buy a whole new barrel for this... no way. ( I want to buy a new barrel, but as an EXTRA / more versatile deal, like an ADDITIONAL longer barrel and or maybe a slug barrel, but NOT just to make my brand new baby freaking legal compliant) ... He said itwould be like $200 for the barrel plus the other parts.. Please tell me there's another way. Quick search of Google brought me to Midway USA

    http://www.midwayusa.com/browse/Bro...20775&categorystring=10636***10560***10021***

    There's a bunch of Choate magazine tube "extensions" for the 930 SPX... The one I think I would want though looks different than the rest, the 5 round looks different, but I would gladly buy it or the one that will work best for me.. .Please help if anyone can. I'm all upset now, and that jackass from Mossberg didn't help, I feel like I should let them know that he completely soured me to them and I was considering an extra 12 gauge and a 22 plinker for my BOL and I'm certainly not going Mossberg now.

    Thanks in advance guys, Scrap.
     

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  2. mixflip

    mixflip
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    Whoa! That sucks Scrappy. To me it seems simple, just get the mag cap from a home defense or hunting model 930. You get to keep your sights and barrel and just loose 2 rounds to be compliant. Then when ever you drive across state lines to go shooting where the SPX model is legal...BAM, slap on the choate extension and youre GTG. (good to go)

    The hunting version and HD version of the 930 is built exactly the same as far as the lug. He either means the chamber lug? or the piston lug on the barrel. They just slap on tacticool parts to make it into the SPX model. But it is all based on the 930 bird hunting gun. Look in the Mossberg catalog and you should be able to buy just a regular mag cap that goes on the end of a 4 shot 930.

    I'd call them back and give Mossberg another chance since they are usually good guys. You got a bad apple maybe as far as that guy on the phone? Maybe he hates his life and you caught him on a bad day? I know I'd hate my life if I were a customer service rep lol.
     

    #2 mixflip, Mar 10, 2010
    Last edited: Mar 10, 2010
  3. ScrappyDoo

    ScrappyDoo
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    Tacticool brah!

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    Mix I'm not nearly as knowledgeable as you , would one of those choate exts from midway work ? If not could I please trouble you to link out exactly what I need? I really don't want to screw this up or take too much time. Much apprcieated you've got a case of beer or bottle next time you're in Jersey bro.
     
  4. mixflip

    mixflip
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    #4 mixflip, Mar 10, 2010
    Last edited: Mar 10, 2010
  5. Z71bill

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    #5 Z71bill, Mar 10, 2010
    Last edited: Mar 10, 2010
  6. MAX100

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    You aren't wrong a standard 930 mag cap will fit any 930 shotgun. They are all the same just different barrel lengths and accessories.


    A 930 tube extension will fit all 930 shotguns. Call Choate and order one straight from them. Tell them that you have an 18.5" barrel and you want an extension for that barrel length. I believe they call it a +2.

    Mossberg believes that putting a tube extension on a 930 Tactical with the breacher break is unsafe. There are no safety concerns that I am aware of. It will get burnt powder residue on it but that's all.

    The Mossberg reps are told not to recommend putting a tube extension on a 930 Tactical. That's why he told you that you would need to buy another barrel.


    GC
     
    #6 MAX100, Mar 10, 2010
    Last edited: Mar 17, 2010
  7. ScrappyDoo

    ScrappyDoo
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    Tacticool brah!

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  8. Z71bill

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    I may be missing something - but I don't see how a Magazine Tube Extension kit will solve your problem?

    If the problem is your gun is not legal because it is 7+1 semi auto -

    putting on a mag extension will not do anything.

    What you need to do is REMOVE the mag tube extension that your gun has and replace it with a cap.

    :dunno:
     
  9. ScrappyDoo

    ScrappyDoo
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    Tacticool brah!

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    Just talked to Choate. They are going to MAKE me a custom magazine kit for my 930 SPX... Basically a custom +1, so I believe the 930 holds 4+1, normally, and NJ allows 6 shots total, so they are making me a +1 so I can hold 6. The Choate people were awesome, the Mossberg people sucky.
     
  10. mike55

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    In Kentucky a shotgun used for hunting can have a maximum capacity of 3 rounds. This is accomplished by putting a dowel, either wooden or plastic, in the tube as a means to reduce usable capacity. I don't know if this would satisfy the laws in your state, but it might be worth checking out.
     
  11. PeteCamp

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    I'm sorry ... I don't understand. You live in NJ, which has a specific set of laws about which weapons you can own and which ones you cannot. You went to another state and bought a weapon that violates your Draconian state laws. You get it home and are terrified to learn that you have now violated the laws of NJ because you bought the weapon and you called Mossberg to complain about the situation? And in trying to define the problem over the phone, you didn't understand what the guy at Mossberg was talking about, so you hung up on him.

    I may have missed something, but it sure sounds like you walked into the swamp and now must blame someone else for your bad decision. I don't understand how Mossberg is the problem here.
     
  12. Devin459

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    Petecamp... I was thinking the same thing.. That is the type of person that makes customer service not want to help you. Back to topic, situations like this could have been totally avoided had the buyer done a tiny amount of research concerning his state and local laws, and also a little research on the weapon. This is not Mossbergs fault that you bought an illegal shotgun, need to buy a new barrel and also lose the ext.. Have you looked into the steps into getting an NJ assault weapon permit or getting the SG registered as an AW? Or are they completely illegal in NJ all together? Either way, I hope you understand that no one is to blame except for the buyer, and let this be a lesson to do some research before future buys(especially with weapons.) No offense intended.
     
  13. mixflip

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    In Nevada, if you have a California DL you cant even buy a gun in our state. At least I dont think you can over the counter?
     
  14. mike55

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    How could you possibly be upset with the CS rep because he couldn't solve your legal problem for you? The world doesn't revolve around your legal errors. If you are not satisfied with the options offered by Mossberg trade your shotgun for one that is legal in your state. But blame the CS rep?..................really!
     
  15. KalashniKEV

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    I would just move. A shotty with 7+1 is an "Assault Weapon???"

    Seriously, as stated by others, how exactly is this Mossberg's problem? Read your laws and stop unintentionally breaking them (you may choose to practice civil disobedience). Read your Owner's Manual before you get on the phone to discuss legal theory with a $7/hr CS rep.

    Really???
    Even if it's been opened?

    They don't put it back in the box and resell it do they? I'm leery now...

    This thread is full of terrible people. No love for this thread. :faint:
     
  16. frankr

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    Call Mossberg back. They really do try and help. The few times I’ve called I was sent a new magazine spring and the last time a screw for my Picatinny Rail that I lost. The problems I thought I had were of my doing. Never needed the new spring and I lost the screw, still no questions asked they just sent me what I needed.
     
    #16 frankr, Mar 25, 2010
    Last edited: Mar 25, 2010
  17. Z71bill

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    I am pretty sure they don't take returns on ammo - but if you order a magazine cap and it does not fit they take it back. :cool:

    I ordered a conversion barrel from them - it looked like someone had used a dremel on it - I called them - they sent me a new barrel and took the old one back - they even gave me credit for shipping it back to them.

    I then got a call from Storm Lake (manufacturer of the barrel) the marks were normal.

    Midway has the best customer service of any gun parts company.

    Would you rather buy from someone with a no return policy? :upeyes:
     
  18. cdog533

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    Agreed. Title of the thread is VERY misleading.

    Thread should be titled "BIG PROBLEM WITH MY STATE!! GUN LAWS SUCK IN NJ!!!! PS. My Mossberg 930 functions as intended"

    Easiest solution: Move.
     
    #18 cdog533, Mar 26, 2010
    Last edited: Mar 26, 2010
  19. KalashniKEV

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    No, but you have to charge some restocking fee to prevent emptyheadedness and abuse.

    What are they supposed to do with it after you unpackaged it, monkeyed around with it, tried to make it work, and it didn't?

    If I don't see a clearance section for opened goods on their site, or pics of a large bonfire of monkeyed parts, I have to assume they're reselling it, no?

    How would they recoup the cost?

    Unless you were expecting some kind of immaculately conceived Glock barrel with no milling marks, it seems pretty hard to mistake for WECSOG work. Maybe someone did take a dremel to it? I know the Lone Wolf packaging is easy enough to repack and pass off as new...
     
  20. faawrenchbndr

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    All of the above,....... OP don't blame YOUR decision on Mossberg.
    Sound like your lack of knowlege created the "attitude" from the Customer Service rep.
    YOU need to be able to explain your issue for them to help,
    seems you did this as poorly as you researched the XPS prior to purchase.
     
    #20 faawrenchbndr, Mar 26, 2010
    Last edited: Mar 26, 2010
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