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2 Questions..........regarding my POS Acer5672

Discussion in 'Tech Talk' started by MallNinja4Hire, Oct 27, 2008.


  1. MallNinja4Hire

    MallNinja4Hire
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    Joined:
    Feb 24, 2008
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    Location:
    Montgomery,AL
    1. Why the hell does my PC get stuck while trying to load Mup.sys in safe mode?

    2.Where can I locate the Acer E-Management recovery software that is located within my D:\ partition.... I think?



    I need to back it up for when I get a new drive because some techincal support A-Hole from Acer told me that they woldn't reinstall the software if I didn't have them do the work.
     
  2. MallNinja4Hire

    MallNinja4Hire
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    Joined:
    Feb 24, 2008
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    Location:
    Montgomery,AL
    Hmm I shall wait in anticipation in my hospital room for a answer.
     

  3. havensal

    havensal
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    Nozzle Jockey
    CLM

    Joined:
    Aug 14, 2003
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    Location:
    Western, NY
    Here is some reading for you.

    http://www.tomshardware.com/forum/234559-45-help-stuck

    http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=227508


    Basically Mup.sys is the last driver to load before XP launches. It is more than likely not a problem with that driver. It is more than likely a hardware issue. I have heard anything including the power supply, RAM, and video card can cause this. I assume this is a laptop. If it is a desktop, you can unhook anything that isn't required to boot and see if it will.

    Gotta run, but will check back later. :wavey: