1. Why the hell does my PC get stuck while trying to load Mup.sys in safe mode? 2.Where can I locate the Acer E-Management recovery software that is located within my D:\ partition.... I think? I need to back it up for when I get a new drive because some techincal support A-Hole from Acer told me that they woldn't reinstall the software if I didn't have them do the work.