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2 Questions..........regarding my POS Acer5672

Discussion in 'Tech Talk' started by MallNinja4Hire, Oct 27, 2008.

  1. 1. Why the hell does my PC get stuck while trying to load Mup.sys in safe mode?

    2.Where can I locate the Acer E-Management recovery software that is located within my D:\ partition.... I think?



    I need to back it up for when I get a new drive because some techincal support A-Hole from Acer told me that they woldn't reinstall the software if I didn't have them do the work.
     
  2. Hmm I shall wait in anticipation in my hospital room for a answer.
     


  3. havensal

    havensal Nozzle Jockey CLM

    2,939
    1
    Aug 14, 2003
    Western, NY
    Here is some reading for you.

    http://www.tomshardware.com/forum/234559-45-help-stuck

    http://techrepublic.com.com/5208-6230-0.html?forumID=101&threadID=227508


    Basically Mup.sys is the last driver to load before XP launches. It is more than likely not a problem with that driver. It is more than likely a hardware issue. I have heard anything including the power supply, RAM, and video card can cause this. I assume this is a laptop. If it is a desktop, you can unhook anything that isn't required to boot and see if it will.

    Gotta run, but will check back later. :wavey: